Overall a comfortable pillow, the cooling part I don't exactly see/feel how it works or if it does but overall a good purchase.

3 stars- I thought these pillows would be firmer but they are rather flat. Great for kids, I think, but for adults, not so much.

I ordered these pillows and they are NOT comfortable. They are not cooling either which I thought that they were.

Good deal. My husband is a truck driver and these are great for him. When it is hot they cool him when sleeping.

I bought the Serta Gel Memory Foam Pillows 2-pack and I love them! I sleep so much better than berfore. They are so comfortable!

I bought these pillows for a guest bedroom then once I tried them out I went back to order more for my bed too. They are so unbelievably comfortable.

The pillows are very comfortable, and the cooling pads work well, making for an easy descent into sleep.

Pillows do not hold their shape and tend to be rather flat. Comfortable enough but not something I would buy again.

I've been using the Serta pillows for a while now and they are just as they claim. I have stayed nice and cool.

Theses pillows are wonderful, support my head all night have replaced all the pillows in my home with these.