Hello, Christopher. We're disappointed to hear that our Finish Quantum Dishwashing Tablets did not work as they should. For better results, the optimal temperature of your dishwasher water should range between 125-140 F (52 -60 C). Position dishes and utensils with the heavily soiled side facing the source of the water spray. The white residue you describe sounds like it could possibly be from hard water buildup. Using Finish Jet-Dry Rinse agent will help water sheet off dishes, leaving fewer water spots, filming and allowing dishes and glassware to dry more quickly. As the manufacturer, we'd like to learn more about your experience and assist you further. please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0000963112, and we would be more than happy to help. Sincerely, Your Finish Team! https://www.samsclub.com/p/finish-jet-dry-ultra-rinse-aid-dishwasher-rinse-agent-drying-agent-32oz/prod22930894