I was very anxious/nervous to try this bed. I have never had a full memory foam mattress(bed in a box). We ordered King size, which we've never had before(best idea ever), as we always have littles sleeping with us. Assembly of the smart base was quite easy. The directions were straightforward. The opening of the mattress was a bit chaotic, but I think that also has to do with the size and me being tiny trying to do it alone. I did not notice a scent from the mattress, which they said may be a problem for people. Once opened, the matress fluffed up with no issues. It fits completely on the smart base. The smartbase gives about a foot high of storage space beneath it, my kids have been using it as their hideout/tunnel. We love the amount of space we have. The memory foam does cradle you quite nicely. I prefer a firmer bed and my husband prefers softer. This mattress is satisfactory for both of our needs. We haven't noticed the "cooling effect" as much. I do believe that is because our previous bed had a cooling layer, so this mattress it isn't as prominent. For the price and what you actually recieve, this is a great set. Which I do believe will hold up quite well. Excited to continue using this bed set.

When you receive this mattress it comes rolled up tight and the instructions say to let it expand for 3 days, I let it expand for 5 days, and it only expanded to 11 inches tall, so only and inch short but it is sold as a 12 in thick mattress. The mattress it self is very comfortable, I usually wake up pretty stiff and my lower back in a lot of pain, the first two days of use there was no difference but after the third night I woke up with no more back pain and I’ve been sleeping a lot better, took a few days to get acclimated but I haven’t had any pain since. A major plus to this mattress is sometimes I wake up and get out of bed a lot earlier than my husband and can move around and get out of bed without disturbing him because the entire mattress does not move. It is essentially a giant piece of memory foam, so there is not much give, I like that a lot but it does bother my husband a bit, that’s a bit of personal preference, it did take a day or two to get used to the non springiness of the mattress. Lastly the visual look of the mattress is beautiful, it has very straight edges compared to a traditional mattress so when you put sheets and a comforter on it the apart edges make it look very nice. Overall I love it, I no longer wake up stiff and with lower back pain, and I no longer wake up my husband when crawling out of the bed when I wake up earlier. Highly recommend.

The mattress rises to about 10 inches in the middle, but the corners stay partly compressed with obvious separation between the foam layers. It looks nothing like the square cornered, tall mattress in the picture. This is after over a week, not just initially. Having smaller, sloping corners is a detriment to its appearance and usability. The middle is comfortable to sleep on. Just wish it was as represented.

The bed comes nicely packaged in a vacuum sealed bag and is not terribly heavy. If you are strong enough you probably could move this by yourself, if not, I would recommend having two people to move this (Depending on the size of the bed you ordered). Once you open the bed and let it expand you definitely will want to have two people move it. Things to note: -Bed takes 24 hours to fully expand after removing from packaging -There is an odor when opening, I'd recommend a well ventilated place to let this air out. (The odor is not near as strong as some of the memory foam products I have worked with.) -Depending on what size bed you get you will need enough space to let it expand properly Pros: -Cost -Fire protective cover -Comfy (Not too soft and not too hard) -Forms to the body quite well supporting all areas -No box spring needed -Good warranty Cons: -Cleaning it can be a hassle -Smell can take a while to air out -Holds heat to the body (I am a hot sleeper and do not like) Overall, this bed is really comfy and I have enjoyed sleeping on it. Like I said before, not too soft and not too hard. I dislike that it holds heat the way it does. I am a hot sleeper and start sweating at night when this happens. This will lead to the cleaning hassle I mentioned above. I would recommend this bed to anyone looking for a new bed for an amazing price point.

Terrible! Middle part got to 10" while corners stayed at 6". Nowhere does the mattress measure 12 inches. Corners look ridiculous. Bought the mattress for a child. He was looking forward to a new larger bed. I would've returned it in a heartbeat, but that would mean letting him know the mattress is really bad quality and essentially ruinining his birthday gift. No way thuis could work for an adult. Would not recommend to anyone! Have yet to call customer service, but reading reviews here I can see how all they will offer is a replacement and sounds like it's a common problem with this mattress and getting a new one will accomplish nothing. Appalled by the fact that manufacturer is allowed to sell this garbage and sams club is supporting it.

This is my third Zinus 12” Green Tea Memory Foam mattress. The first two were purchase 3 and 4 years ago, and they were both amazing and are still perfect. Unfortunately my recent purchase did not decompress properly. After 5 days it’s uneven and lumpy and varies from 6 inches to 10 inches thick. I tried all of the recommendations for decompression problems to no avail. I’m so upset because now I have to wrestle this beast from my third floor condo, into my car, and get it to Sam’s Club for a refund. What a disappointing hassle.

It is very comfortable and good

Mattress did not inflate to full 12 inches

It's in a guest bedroom so I don't sleep on it. just watch TV with the Grandbabies.

Excellent night's sleep and just the right amount of firmness for us.