Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Nov 30, 2022

Adrianne Crumedy

1 out of 5 stars review

Verified Purchase

NOT AT ALL WHAT ITS SIZED UP TO BE!!!

This mattress is not even on all sides, I get 9" on one side, 10" on another, almost 11' on another, but never 12" which was advertised. It makes you feel like you're going to fall out of bed. I normally sleep on the left side of the bed, but since getting this mattress, I have to try and stay in the middle, so I don't roll off. I spoke to customer service, they gave me a percentage off, but this bed is not worth it. I wish I would've just asked for my money back, I'm very unhappy with this mattress!!! Thank you Adam for your help, but this mattress is horrible, in my opinion. I would not recommend it to anyone☹☹‼️

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reply from Zinus

Hello Adrianne, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 11, 2023

Mili

5 out of 5 stars review

So far so good, especially for the low price

This California king size mattress arrived in a box which made it very convenient to bring to the fifth floor and into the apartment. So far we are very happy with it as it’s comfortable and it seems breathable as advertised. We live in Florida and mattress that prevents overheating is necessary for a good night rest.

Incentivized Review

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Feb 25, 2021

Vamsi

5 out of 5 stars review

Verified Purchase

Very good and comfortable

It is very comfortable and good

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Oct 5, 2020

Greg

4 out of 5 stars review

Verified Purchase

Food trays do not spill when the kids bounce.

It's in a guest bedroom so I don't sleep on it. just watch TV with the Grandbabies.

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Mar 11, 2024

William

5 out of 5 stars review

Verified Purchase

Excellent comfort and value

Excellent night's sleep and just the right amount of firmness for us.

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Oct 31, 2021

Susan

2 out of 5 stars review

Verified Purchase

Item ok

Mattress did not inflate to full 12 inches

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reply from Zinus

Hello Susan, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Jan 24, 2022

Marisel

4 out of 5 stars review

Verified Purchase

Zinus Mattress

Matress is ok, I have it in a guest room . Personally I couldn't sleep in it every day. Matress seems to form and sink in when you lay in it.

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Aug 8, 2021

5 out of 5 stars review

Verified Purchase

Full size mattress

Zinus 12" memory foam mattress is very comfortable according to my oldest granddaughter who is in college.She said to give it a 10 out of 10.

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Dec 2, 2022

Angelcake

5 out of 5 stars review

Verified Purchase

Best mattress ever!!!

I ordered this for my niece and she is very happy with it. She says it is very comfortable and it feels great.

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reply from Zinus

Hi there, this is great to hear! We are glad that your new Zinus Mattress is doing it's job and giving you the sleep you deserve! Thank you for your review.

May 15, 2021

Yvonne

3 out of 5 stars review

Verified Purchase

Layers are shifting apart

Only had it a few days and the memory foam layer is separating from the rest of the mattress not very happy

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