Customer reviews for LG 77" Class C3-Series 4K OLED UHD Smart WebOS 23 w/ThinQ AI TV

Customer reviews for LG 77" Class C3-Series 4K OLED UHD Smart WebOS 23 w/ThinQ AI TV - OLED77C3AUA for

LG 77" Class C3-Series 4K OLED UHD Smart WebOS 23 w/ThinQ AI TV - OLED77C3AUA

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4.7 out of 5 stars

stars425 ratings407 reviews

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Showing 181-190 of 407 reviews

Oct 23, 2023

Carlosu

5 out of 5 stars review

Verified Purchase

Best tv in the market

The image is outstanding although the sound is weak and flat. This is not material because anyone buying this tv will pair it with a nice surround system. Works great with Sonos. The app set covers everything from Netflix to Amazon Video to YT. The apps work smoothly and fast, comparable to Roku (no need for Roku her).The LG channels are very good and they keep adding more. Worth browsing. I researched a lot before buying it and this is by far the best tv today. Period. It delivers as promised and more. Worth the money.

Review from lg.com

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Dec 18, 2023

LGC377

4 out of 5 stars review

Verified Purchase

WiFi is a problem

I will happily CHANGE this review to five stars once my new LG C3 77 is fixed! The internet connectivity is unstable...this has nothing to do with my WiFi connection .... LG is sending replacement parts and a service technician is scheduled in a few weeks for the new components. Ask me in a few months how I am doing with my new TV....thanks!

Review from lg.com

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May 2, 2024

rk17

3 out of 5 stars review

Excellent Picture with LG Programming Issues

The picture is hands down outstanding. This TV would have 5 stars if it was literally just a screen. The problem is it is not just a screen and LG chooses to ruin a near perfection image with their software. I have removed one star because the CEC feature does not work on C3 models. This is a recurring issue not present in previous models and many people are frustrated with it. Another star removed because the TV has a mind of it's own and does not listen to settings selected by the user. It updates and changes settings so it starts working different every few weeks. Then I have to redo the settings I want again... I expect better on the software for a TV of this price range. I wish it was only a monitor without smart tech in it.

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Nov 9, 2023

CandE

4 out of 5 stars review

Verified Purchase

Hard to use for older people without tech skills

[This review was collected as part of a promotion.] The picture is wonderful but we are having problems shutting it off. I get screen savers and other questions and I have to go to the home screen twice to shut it off. I googled how to fix this and they suggested changing it on settings but I can't find settings on the screen.

Review from lg.com

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reply from Customer Care

You can find the LG power button at the bottom of the LG OLED TV, under the LG Logo then hold the button until the TV turns off and repeat to turn on. ~Rita

Apr 27, 2024

Richard

1 out of 5 stars review

Verified Purchase

Bad delivery

Delivery was changed 3 times I finally cancelled still don't have my money back

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reply from LG Digital Customer Care

Hi, Richard. Thank you for taking the time to review your experience with the LG TV (OLED77C3AUA) model. We're sorry to hear about the multiple delivery changes and the delay in refunding your money. We aim to provide great service and a smooth experience. You can call Sam's Club customer service at 888-746-7726 for updates on your refund. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Dec 3, 2023

Mcolegro

5 out of 5 stars review

Verified Purchase

Great TV good features.

Had it a few weeks, excellent picture. Good features.

Review from lg.com

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Mar 21, 2024

dlrdave

5 out of 5 stars review

Verified Purchase

Great picture

I have had the tv for about 2 weeks now and it is everything I expected.

Review from lg.com

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Dec 21, 2023

3 out of 5 stars review

Verified Purchase

Frustrating to initially operate

TV is fine , instructions to drill down on the adjustments are non-existent.

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reply from LG Digital Customer Care

Hi, there. We appreciate your feedback and are glad to hear that your LG TV is working fine. We apologize for any inconvenience caused by the lack of clear instructions regarding adjustments for your LG OLED TV (OLED77C3AUA) model. Your feedback is incredibly valuable to us, and we understand the importance of providing comprehensive guidance for our products.We are committed to continuously improving our user experience, and your comments will be shared with our product development team to ensure that future instructions are more detailed and user-friendly. For basic troubleshooting, please check this link: https://www.lg.com/us/support/help-library/2019-oled-nano-tvs-and-soundbar-how-to-optimize-pictures-and-airplay-homekit-settings--20151352943313. If you need further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We will be happy to provide you with detailed instructions on how to navigate and make adjustments to your TV settings for the best viewing experience. ^Juvy

Apr 22, 2024

Rjsiegel

1 out of 5 stars review

Verified Purchase

Service tech says its a bed design. Its new but there is no fix. Company cannot fix he says

Review from lg.com

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reply from LG Digital Care Team

Hey there. We understand the importance your TV has in your home, and we want to do everything we can to help you as best as possible. We would like to know about what you're experiencing in order to provide you with a tailored solution to what you are going through with your TV. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego

Feb 24, 2024

Ivanzapped

5 out of 5 stars review

Verified Purchase

Awesome

Love this TV the best picture quality and the best Web browser , nothing comes close.

Review from lg.com

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