I thoroughly researched a few brands (Casper, Purple and Leesa) before settling on Dreamcloud. It was the perfect choice. It arrived as scheduled in a bag. My husband and I were able to carry it upstairs, no problem. The mattress was easy to unpack and in a day or two, it had expanded to full size. It’s SO comfortable. I did notice the odor they mentioned seemed to stick around a little longer but it dissipated within a week. I paired this mattress with the Dreamstories comforter and it’s like heaven...so much so that I find myself napping and sleeping in the guest bedroom. I highly recommend this brand. It doesn’t disappoint.

We were looking for a firm comfortable mattress and found this one is used on a high end cruise line, so we decided to make the purchase. After waiting a month for delivery, we received the mattress and found it to be built sturdy. It has been almost 2 months and it is firm but it appears as if it sinks in the middle and I don't believe this mattress will last 5 years, I hope it doesn't get lumpy

We purchased the Premier mattress 1 year ago, and I'm trying to get another for our winter home in Phoenix. We were hesitant to purchase the first one because we are traditionalists and go to the store. But, we saw the great reviews and took a chance... and GLAD we did! The box arrived via FedEx and I was able to use my dolly to get it into our bedroom. We bought an adjustable frame from a dealer, (that was OK) and discovered we rarely use that feature. The Premier mattress was easy to extract from the cover it came in and I was careful to follow the instructions on opening, and releasing the mattress. FOLLOW THE INSTRUCTIONS as the mattress is heavy. The result: A DREAMY NIGHTS SLEEP! We both have back problems and since sleeping on the DreamCloud neither of us have complained about back or joint aches. It really is a fantastic product... thus our desire for a second one here in Arizona. I am a former Naval Test Flight Officer and picky on analyzing products... I can confidently say this IS a MUST BUY. Grade: 4.0/4.0

The delivery and set up were great! I do enjoy the comfort of the bed but I have been experiencing terrible neck cramps when I wake up. I’ve tried everything from different pillow firmness to no pillows at all. I just can’t seem to find a winning combo.

Communication regarding when my mattress would ship, when it did ship and scheduling delivery has been very poor. I was expecting my mattress to ship in a few days as your website stated. I still haven't heard from\n The white glove delivery service provider to schedule delivery. I am disappointed so far but still hopeful that the mattress, when it does get here, will be the best!

This mattress is the perfect combination of firmness and comfort. Was in desperate need of a new mattress and chose dream loud after lots of research. I now get an amazing night sleep and I don’t wake up with pain in my back anymore. I would definitely recommend this mattress. The customer service was also outstanding.

So far, so good. My wife and I are finding that we are laying in the same position way longer than our previous bed that we have had for almost 30 years. The bed is very comfortable and believe it or not we are dreaming longer and in more detail than we ever have. We are blaming it on the Dream Cloud bed... In the morning I don't want to get off my Dream Cloud bed. PS, Two of my 4 dogs don't want to leave it either...

The primary reason we went with a hybrid mattress was so we didn't have to deal with sinking of foam overtime. The mattress sunk in the middle within a few months and it is one of the most uncomfortable things ever. Sometimes it inflates again on its own and we get a few days with good sleep. If it didn't sink so quickly then it would be 5 starts because it is an incredibly soft and supportive mattress. Also, the pillows are terrible. They are so stiff and by the time they start to sink a little bit there is no more resistance and no cushion.

Mattresses were fine just wish I didn't have a big gap in the middle and I can figure some way out to keep them closer was thinking maybe put a real on the side of the two beds because they continue to slide so if you're thinking about getting a twin XL you might want to do your research

Honestly bed was fantastic the first 2 weeks... But now afterward I wake up experiencing some pretty harsh back pain... I find myself more or less deciding to stay up at night like with my old 200 dollar bed vs sleeping in my old bed... That being said I was willing to give it 2 stars because maybe the custom bed stand and topper the company sells makes a big difference but I am not sure... Not trying to knock it as I said it was AMAZING at first. Got some of the best sleep i've ever had... But now I just get the same old same old... But maybe I need to break it in more and work through the pain... Who knows. We shall see. Sorry for the 2 stars, but just being honest. Didn't submit photos or a video as the bed itself still looks absolutely fantastic and was partly what got me to give it the extra star,