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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)
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Showing 221-230 of 1,455 reviews
May 30, 2021
Rachel G.
3 out of 5 stars review

The verdict is still out

I have had my DreamCloud Premier for about 2 months now, but I am not 100% sure about it. I sleep better than I did on my old mattress, but still not great. It's a little hard which makes my shoulders and hips sore (I am a side sleeper), but I think it is still breaking in because my husband's side is softer. I got the more expensive model hoping for the best sleep ever, but, unfortunately, it hasn't happened yet.

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Oct 21, 2020
Anonymous
5 out of 5 stars review

Love love love

it took so long for it to come due to pandemic and the company makes it impossible to actually speak to someone on the phone but when the mattress finally came. We could not be happier. It really is the best. No more aches when I get up in the morning.

Review from DreamCloud Sleep
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Jul 31, 2019
Anonymous
1 out of 5 stars review

Seriously?

We like the mattress we bought a year ago but this second buying experience has been a disaster - made worse by the fact that you think we have our mattress - which is now delayed by over a week from confirmed ship date with no update on when it will arrive. You also have my last name wrong.

Review from DreamCloud Sleep
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Apr 9, 2021
Christopher B.
5 out of 5 stars review

Everything its advertised to be, open with top up

When opening be sure the top side of the mattress is facing up. I didn't and ended up having to flip it over(king suze). Not a problem, just a helpful tip. I've had it 2 months now and its all as advertised. Me and my wife are both heavy and it supports us perfect. It dies kinda like laying down on a cloud when I get into bed. This was my first bed in s box and I was skeptical but not worried because of the return policy. I pleasently supprised at the firmness and quality. Best part of these besides the comfort is you can get it into any room without bending and squeezing it up the stairs which is how are original king mattress too.

Review from DreamCloud Sleep
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Oct 20, 2020
Anonymous
3 out of 5 stars review

Firmer than I was hoping for!

The mattress is firmer than I was hoping for (premier/premium mattress). Have not had any back pain relief like so many expressed in their review. It's shipped Fed-Ex whish was a NIGHTMARE... took over a month from the day it was shipped from Dreamcloud and was never actually delivered- had to go to the Fed-Ex facility 50 miles away to pick it up.

Review from DreamCloud Sleep
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Aug 9, 2019
Anonymous
4 out of 5 stars review

Sleeping better than ever!

My husband and I are able to sleep in and wake up without back pain again! It’s prefect for me being a side/stomach sleeper. My husband doesn’t snore as bad sleeping on his back anymore. It’s firm enough for support but soft enough to have a smidge of give. The only thing I find funny is how the top layer has little ridges/domes/lumps and make finding my spot tricky. We’ve had the mattress for a month now.

Review from DreamCloud Sleep
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Apr 16, 2019
Anonymous
2 out of 5 stars review

Super firm, waiting for it to soften?

Mattress is not at all ‘cloud-like’. It’s really firm. It feels like a mid level hotel mattress. I’m disappointed - it’s getting a tiny bit softer 2 weeks in but still not as billed. It’s not for us. Bought a base for it as well and the base is smaller than the width of the mattress by about 2 1/2 inches! Just added to the disappointment.

Review from DreamCloud Sleep
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Sep 26, 2019
Anonymous
5 out of 5 stars review

First time owning a Dream Cloud mattress

I find this mattress to be very comfortable although it's not as firm as my previous mattress that we had which was a 10 inch memory foam. My husband has the same complaint. With our previous mattress when one of us got up in the middle of the night the other person was not disturbed absolutely no movement was felt. My husband states he misses that. We've only had this mattress a couple of months so I'm still willing to keep trying to adjust to the difference between the two.

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Oct 18, 2019
Anonymous
1 out of 5 stars review

Purchase this mattress because of

Purchase this mattress because of the 365 sleep guarantee. I have had it about 2 months and it makes my back hurt. I reached out to Dream Cloud to return it and the requested some information. I sent them the information and haven’t heard from them since!

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Jun 5, 2019
Anonymous
3 out of 5 stars review

Good but not Great

Its a nice supportive bed I suppose, but it creates pressure points in my wife and I's back, hips, and shoulders. We've had the bed for almost 3 months now and we can not sleep on our sides what so ever (which is our go to position) and sleeping on our backs still wake up with slight pain. We both are overweight, but that was one of the reasons I bought this bed. To firm for comfort.

Review from DreamCloud Sleep
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