Don’t remember the representative’s name, but he was great. He called me back when call failed and submitted a replacement part for my shed. Awesome service!!!

The video helped for items that were not included in the directions. However, there were still nuances that were not covered. I only discovered them by trial and error. Also screws should be packaged and identified for easier installation.

I decided to restructure the damage made by nature. I found I lacked the precision needed and wanted complete parts replacement. I was surprised that all items were available. Thank You

When I when to install the box I found out there was 3 pieces of the same part. The two back corners were missing. I have never ran across such super customer service. I received the missing comers within 3 day Thanks JC

Camille is AMAZING! She is so helpful and kind I only wish I could have more on my team like she is - thank you Camille M and thank you Lifetime for your amazing products and service!!!

Took us about 4 days to finally put it together. I am sure it can be done in a weekend, but you will need at least two people, we were fitting it in after work to get it completed. But we do like it. May order 1 more.

I recently received and assembled the shed on a new gravel pad. That was done with no surprises. Shed was received in good condition and it was complete. Once assembled it was strong (I also added ground anchors) and looks good.

After owning one of your sheds for over a year a gust of wind caught the lid while it was raised a gust of wind wrenched the lid causing damage to one of the struts. I contacted the company and they replaced the strut free of charge b

I called and spoke to Austin about a warranty issue. He resolved it in minutes. He is knowledgeable and professional. I am very satisfied with resolution. Thank you!

I bought my storage shed and when I got it home discovered there were a number of bolts missing. I called customer service and they sent the missing bolts immediately. I genuinely appreciate their quick action and response.