I really should've returned this, the moment I noticed the problem, but I thought I'd give AtGames a fair chance to resolve the issue, regarding a horrific audio lag issue. I tried dealing with their support staff, but was given the run-around, and lead up the primrose path, for so long by AtGames support, my warranty expired. They had me send them a video, demonstrating the audio lag. Even after that, they denied the existence of the audio lag. Hey, I've worked in commercial broadcasting, and I know audio lag, when I hear it. Oh, and after just one month, and not even with that much use, the left joystick squeaks, like an old chair. LOL It took a year for one of these to become available here, at Sam's, but now, I deeply regret having bought this thing. If you have poor vision, don't bother. The user interface is so tiny, you have to lean over the console with a high power magnifier just to try to see what you're doing. Yes, it looks amazing. But, I'm not happy with the product, or the quality of service. I shuld say "non-performance of service", actually. AtGames claims there's nothing wrong with it. I say there is. You'll find out, soon. LOL I suppose I could gut the cabinet, and throw in a Raspberry Pi, and a much larger screen. LOL have to now, since the warranty's expired, thanks to AtGames. Oh, and as for side art, you have to BOLT the graphics onto the side of the cabinet with plastic bolts. It looks like rubbish with those graphics bulging, and flapping in the breeze, like that. What, AtGames couldn't be bothered to put adhesive on the graphics? actually, after research, I've learned they did that so you could put alternative graphics of your choice on the unit. I suppose you can address the bulging, and flapping with a bit of fabric adhesive, just around the edges. I'm not a fan of having to upload my games to their server, and then have to pay them, just so I can play MY GAMES. At least there's CoinopsX, and they do allow you to play games you've bought from them, and downloaded to your own flash drive, without going through the BYOG server. At least there are options. As far as assembly goes, it was fairly easy to assemble, but there are some changes I would've made, had I been head of their product dev department. But, ally you assemble is the base. The top half of the cabinet is fully assembled. Buyer, beware.

Very good games

I could not get it to connect to the wifi so i had to move it to a different room and connect to ethernet. It's fun but a little too slow for me.

what a great machine. the fact the company listens to customers and is constantly evolving the game is fantastic.

There are plenty of games however, 280 of the 300 free games are between 20 to 30 years old, so the graphics are poor.

Excellent product, plenty of games to play, and you can side load more onto a USB stick. Please update to let newer console emulators work as well!

Just received this item. Very easy to set up but arrived with a broken joystick. Will update the review with customer service feedback.

No customer support. Have had for 5 days and still can't get answers from tech support as to why I cannot set up my account.

Great arcade game. You are not limited to just 4 games like other arcade games that are on the market.

This Arcade Game is amazing. Hundreds of games! Fits perfectly in my game room. Sam's has the best price anywhere.