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Customer reviews for AtGames Legends Ultimate Home Arcade with Special Bonus for
AtGames Legends Ultimate Home Arcade with Special Bonus

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Showing 341-350 of 458 reviews
Mar 12, 2021
Thomas
3 out of 5 stars review

LOOKS GREAT! HAS BAD AUDIO LAG! HORRIBLE SUPPORT

I really should've returned this, the moment I noticed the problem, but I thought I'd give AtGames a fair chance to resolve the issue, regarding a horrific audio lag issue. I tried dealing with their support staff, but was given the run-around, and lead up the primrose path, for so long by AtGames support, my warranty expired. They had me send them a video, demonstrating the audio lag. Even after that, they denied the existence of the audio lag. Hey, I've worked in commercial broadcasting, and I know audio lag, when I hear it. Oh, and after just one month, and not even with that much use, the left joystick squeaks, like an old chair. LOL It took a year for one of these to become available here, at Sam's, but now, I deeply regret having bought this thing. If you have poor vision, don't bother. The user interface is so tiny, you have to lean over the console with a high power magnifier just to try to see what you're doing. Yes, it looks amazing. But, I'm not happy with the product, or the quality of service. I shuld say "non-performance of service", actually. AtGames claims there's nothing wrong with it. I say there is. You'll find out, soon. LOL I suppose I could gut the cabinet, and throw in a Raspberry Pi, and a much larger screen. LOL have to now, since the warranty's expired, thanks to AtGames. Oh, and as for side art, you have to BOLT the graphics onto the side of the cabinet with plastic bolts. It looks like rubbish with those graphics bulging, and flapping in the breeze, like that. What, AtGames couldn't be bothered to put adhesive on the graphics? actually, after research, I've learned they did that so you could put alternative graphics of your choice on the unit. I suppose you can address the bulging, and flapping with a bit of fabric adhesive, just around the edges. I'm not a fan of having to upload my games to their server, and then have to pay them, just so I can play MY GAMES. At least there's CoinopsX, and they do allow you to play games you've bought from them, and downloaded to your own flash drive, without going through the BYOG server. At least there are options. As far as assembly goes, it was fairly easy to assemble, but there are some changes I would've made, had I been head of their product dev department. But, ally you assemble is the base. The top half of the cabinet is fully assembled. Buyer, beware.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Thank you for the feedback. We are sorry for your vision challenges and your perception of audio lag. As you stated, after review of your submissions, we were unable to determine the lag you say you perceive.

Dec 5, 2022
Roquifer
5 out of 5 stars review

Verified Purchase

Game machine

Very good games

Helpful?6HZHUCRS9MRR13752602086
Mar 30, 2021
Spencer
3 out of 5 stars review

Verified Purchase

Probably worth $500 but not a penny more.

I could not get it to connect to the wifi so i had to move it to a different room and connect to ethernet. It's fun but a little too slow for me.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Sorry to hear about your internet connection, Spencer. Please reach out to support if you have any questions. :)

Nov 24, 2019
Jasonk
5 out of 5 stars review

amazing

what a great machine. the fact the company listens to customers and is constantly evolving the game is fantastic.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Thanks for the awesome review, Jason! We do our best! :)

Mar 8, 2021
Giulweb
3 out of 5 stars review

Verified Purchase

The kids like it

There are plenty of games however, 280 of the 300 free games are between 20 to 30 years old, so the graphics are poor.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

We pack in hundreds of original, all-time classics. Of course, we encourage you to check out the APL, BYOG, and ArcadeNet features for access to many more games, including modern ones. Enjoy!

Nov 26, 2019
Tremic
5 out of 5 stars review

Quality!

Excellent product, plenty of games to play, and you can side load more onto a USB stick. Please update to let newer console emulators work as well!

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

Thanks for the feedback! We release a new firmware update every week, with even greater capabilities and features :)

Nov 22, 2022
linz19
1 out of 5 stars review

Arrived Broken

Just received this item. Very easy to set up but arrived with a broken joystick. Will update the review with customer service feedback.

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Dec 9, 2020
Napolean65
1 out of 5 stars review

Legend Arcade

No customer support. Have had for 5 days and still can't get answers from tech support as to why I cannot set up my account.

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reply from Atgames Team

Sorry to hear you're having trouble. Customer service is committed to resolving your issue, so please make sure to contact support@atgames.net any time. Thank you.

Oct 11, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Best arcade on the market

Great arcade game. You are not limited to just 4 games like other arcade games that are on the market.

Helpful?6HZHUCRS9MRR13752602086
reply from Atgames Team

True! Thank you for the comment and enjoy!

Jul 27, 2021
John L
5 out of 5 stars review

Verified Purchase

Greatness!

This Arcade Game is amazing. Hundreds of games! Fits perfectly in my game room. Sam's has the best price anywhere.

Helpful?6HZHUCRS9MRR13752602086