was never told when they would show up. The person came with there 4 year son. i had to help and correct him several times on the installation. he spoke little to no English. after telling him how high to mount the tv, i left the room cane back and he had the template on the wall for the mounting bracket. i had to continue to do half the work only to finally mount the tv and see it about a foot below where i told him it should be. he had strippef one of the bolts which took a better part of half hour to remove. i then had to measure where the bracket needed to go. Bottom line i did as much work as he did.

Not the greatest experience I’ve had. They broke my TV by accident. I was told I would get reimbursed for Angie services and my TV. Still not heard nothing just getting the runaround from Walmart and Angie. I wouldn’t advise using this. No one can explain how I can get my refund ormy TV fixed. It just seems they got their money and they don’t even wanna reach out to try to fix the issue unfortunately I won’t be buying this again.

HORRIBLE! SO DISAPPOINTED! i could never speak with a live rep... angi.com scheduled appt date and time, i qaited over 4 hours , noone ever showed nor contacted me. i was on rhe phone for days attempting to speak with a rep. Chat was all i could ever reach which a refund in 10 to 15 business days ia all they would help with. i have several jobs i was going to request angi.com with in my home but i will not now.

I purchased the TV Wall Mounting option as it was a large 77" TV and I do not have the ability to do it. With such a large TV, it requires 2 people to mount it to the wall. Angi sent 1 person to do the job and he was unable to do it alone. So I was forced to help the installer to get the TV mounted. I should get a refund for 1/2 the cost of the installation fee since I filled in and did the work for the other person that was needed for the job.

After rescheduling my appointment, which I understand, they cancelled my installation service the day before my appointment, which I don't understand. Why was the service offered, and scheduled, twice before they decided not to service my area? The worst part is I wouldn't have purchased a larger tv than I could handle if it hadn't been for the installation service offered. Really extremely disappointed in the whole transaction and hope Walmart reviews whether this service is helping customer approval ratings when stuff like this happens. Wish I had a way to return my set - I'd do it today. : (

The service professional was not well prepared for the install, he didn't have any of the proper tools such as his drill was not on charge, no measuring tape, no level checker. i had to supply all. more over he did a crapy job, where the mount was not installed properly

Mike did a great job. I was surprised he came by himself though. He said they normally have a second person but they didn’t send one out today. I had to help him put the TV up myself. I am disabled so I was worried about helping, but he did a great job telling me what to do and we were able to do it safely. Overall, it was a fast install and he was at my house at the exact time.

for starters, the installer was a no show/no call for 1st scheduled visit. They sent me an email to reschedule on New Years Eve 12/31! I called (again) to cancel the install. Then I received another date for the cancelled installation, for 7pm at night! I called multiple times to cancel, they kept rescheduling. I attempted several times to cancel online, %26 was finally successful (or so I think), %26 I'm waiting 3 days now, to have correspondence, regarding my refund for the service. I will call after Thanksgiving to follow up, as this has been going on for 2 weeks. Buyer BEWARE!!!!!

The guy from Angi came to hang my tv, Walmart had sold me the wrong bracket to hold the tv and it ripped out of the wall creating a huge hole. The guy came back the next day after telling me which bracket to buy and charged me a 2nd time for installation. I contacted Walmart and they wouldn’t help, I then contacted Angi and they wouldn’t help. I would never recommend or use this service again. They take absolutely no responsibility for their work.

He couldn’t find stud in the wall and couldn’t hang my TV. He said very odd and continued to drill holes to show me no stud. The next day a friend came over and found studs right away and hung tv up perfectly. I paid $84.14 for nothing and left with holes all over my wall. I would say invest in a better stud finder!