Thought I was getting a TV mount but they only charge me for Angi and then gave me wrong number. Had to arrange install myself. Ask for a refund but hasn't happ yet

I paid for 2 wall mount installinations but received only one. When I asked the installer if he could come back later he said I would need to call Angie back. So after waiting on hold for 10 minutes (2 calls) I never got through. I was hoping someone would tell Angi I didn’t get my second wall mount but no such luck. No repeat business from me.

Minus 5 stars. This was a horrible experience! Two scheduled appointments missed, no call or explanation as to why. Contacted Handy asking why they were no shows and a foreign individual, whose english was barely discernible, said the professional had a problem with the address. After asking why they didn't call to verify address and directions, he said there was also a problem with the phone and asked me to hold. Several mins later I was told they would have to reschedule. I explained that was not acceptable, especially as this was the second time I was inconvenienced and put off. I further stated that I had given them the correct address and phone and was available, waiting, and it was not my fault the professional was given the wrong address and phone number. At this point, he gave me the professional's phone number. The professional explained he had attempted to call the number given him in regards to the service call this morning, only to find out it was a wrong number. He said he would be glad to work me in that afternoon. The professional was extremely polite and efficient with his service. The problem is with the 3rd party vendor scheduling and transmitting the correct information to the professional! If Walmart is going to outsource this service, they should at least find people who speak plain english and are competent. Definitely would not recommend to anyone.

Handy canceled the first appointment with no notice. The man who came for the second appointment was very good, but this is a 65" TV and I requested a second man but he didn't show so I had to help with the install. I'm old and have physical problems and wasn't much help. I refused to pay for the second man who didn't show.

Angie’s lists installer did not mount the tv properly cannot put it back to the wall It sits too high and my wife and I had to assist lifting and mounting the tv more than once my wife’s wrist is In pain I expect to be fully reimbursed for the cost of the installation and have 2installers come and reinstall the Tv properly And reimburse me for another bracket that the installers will provide on day of reinstallation This is the worst experience I have had with a retailer ever I expect to be made whole

I had to change walls based on the feedback from the guy mounting the tv. Also, the cords are not totally hidden. Plus the piece that’s supposed to hide the cords is crooked. When he tried to pull it off to correct it, the was damaging the paint so we couldn’t. I feel like I could’ve gotten the same result by asking a friend to mount it, not what I expected from a professional installation

The Angi "pro" that was paid thru Walmart to install the bracket on the wall did not know how to do it. He did not come on Monday due to an emergency but did come on Tuesday. I told him the manufacturer of the bracket had a video he could watch. I also had to explain how the bracket worked. He was nice man but did not seem to have any more knowledge than I did for this job. I asked if he had a stud finder. He did not. I asked if anchors were needed. He spent 2 full hours to mount this bracket on the wall and as soon as the tv was being hung, it pulled the whole thing out of the wall. Luckily I ran up and helped so the tv didn't break. Now I'm spending my day trying to get help from Angi Walmart. And I will have 4 unsightly holes in the living room of my new home until after the holidays. Wasted my time yesterday until he cancelled and the better part of my day today.

I booked a service with Walmart for TV mounting for 2 TV’s and was giving a 7am time and a 4pm time slot I called in spoke to Carla who gave me a phone number to reach the tech that was scheduled to do the job which he stated that I should cancel and pay him directly. I reached out to Walmart who stated the contact number that I was receiving messages from wasn’t the contractor that Walmart deal with Walmart the. Stated I have to request my refund of $158. From the contractor even though I paid for the service through Walmart

The installer was wonderful, did the job alone, no need for a 2-man team, and was very knowledgeable about connecting the various new devices that the new TV was purchased to enjoy. I was very happy and highly recommend Handy, the 3rd party company selected by Walmart for TV mounting service. The representative was polite, courteous, COVID safe, and hauled away the cardboard debris, as well.

SCOTT WAS AWESOME!!! He was on time, informative on how my specific wall mount worked, he made sure I the tv was in the spot I preferred he literally held my 65 inch tv up to the spot an made sure I liked how it looked! Very nice professional and got the job done in a very timely manner! I was nervous at first after looking some of the other reviews a using a 3rd part company, however definitely was better than expected!!