Great service at the optical desk. Very thorough and a pleasant to speak to. I bought my glasses on 12-31-25.

The insurance on my glasses is really worth it for me! Im rough on my glasses so both times I’ve used the insurance.

I like my new lightweight glasses. I can see again. Not crazy about the nose pads, they hurt. I'll see if Sams optical have softer pads

No coverage. When questioned how to get coverage, Allstate told me to contact manufacturer. Still waiting for Sam's to help me out.

In-store customer service was exceptional and the turn-around time for delivery of the product was as-promised.

I did not know I was signing up for an additional warranty / insurance and they charge me anyways Sam's Club did that's pathetic.

This is the first time I have purchased optical protection. I hope that I do not need to use it. The coverage seems to cover all aspects

I was never asked or given an option of declining the protection. The tech just added it to my bill. Not good

The optician led us to believe that the warranty was included with the eyeglass purchase. I later checked the receipt and noticed that the warranty was a $35 extra charge that I would not have agreed to.

Allstate was very hard to file a claim. They wanted pictures of damage. It was on the lenses and we couldn’t get it to show. The lady at Sam’s finally called them for me