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Customer reviews for Michelin Primacy Tour A/S - 245/50R18 104W Tire for
Michelin Primacy Tour A/S - 245/50R18 104W Tire
3.7 out of 5 stars
stars
292 ratings291 reviews
  1. 5 stars55% (162)
  2. 4 stars9% (25)
  3. 3 stars7% (20)
  4. 2 stars9% (25)
  5. 1 star21% (60)

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Showing 81-90 of 291 reviews
Aug 29, 2022
Reviewer name: Mikkie
1 out of 5 stars
1 out of 5 stars review

Tread wears out

I bought my Buick Envision in Nov, 2018 and it came with these tires. Have done proper maintenance on my vehicle. Found out that at 62000 my tires are shot...all four need replacing. I am so disappointed with these tires, Will not be replacing with Michelin tires.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Jun 3, 2023
Reviewer name: Loubs
2 out of 5 stars
2 out of 5 stars review

Range disappointment

These tires came stock on my 2021 Ford Mach-E. Tires are now completely worn at 55K and need to be replaced. There's no way they would ever make it to the 90,000 kilometer range claims. I am quite disappointed as Michelin has always treated me well on all my past vehicles. I'm now obviously in the market for replacement tires and my confidence in the brand is now in question. I also work in the transportation field and I'm responsible for a large fleet of truck/trailer tires which typically we would purchase Michelin but at this point I'm not so sure we should.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Dec 20, 2022
Reviewer name: RJM
1 out of 5 stars
1 out of 5 stars review

Horrible road noise, incredibly firm tire.

Tires supplied from factory on XT6. Test drove vehicle on freshly replaced road/highway and was very quiet and smooth. After driving over a variety of roads the next few days after purchase these tires are extremely LOUD and very hard. Feel and especially HEAR every pit/pebble/ripple in the road. On one stretch of my daily commute these tires cause the body “drumming” endemic to body-on-frame vehicles. Even though both Cadillac and Michelin recommend 38 psi, lowered to 30 psi to check difference. Absolutely no difference. And did I mention they are LOUD/NOISY?? Have run Michelins almost exclusively on all my cars and this set is NOT up to Michelin standards. Will be replacing immediately.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

RJM, we're sorry to read that you are dissatisfied with the original equipment tires on your XT6. We suggest getting an inspection from your local Michelin retailer, and have them call us while you are there, so that we can gather more details.

Sep 14, 2023
Reviewer name: Bob27
1 out of 5 stars
1 out of 5 stars review

Terrible

Absolutely terrible tires! Loud, noisy terrible traction and if you drive in winter good luck! Very disappointing that even in AWD at slow speeds I’d be sliding and can’t turn. Came on my new suv I bought and at 36,000 miles they need replacing already.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

Bob27, we're sorry to read of your disappointment in the Primacy Tour A/S tires. A member of our team will be in touch with you to discuss options suitable for your vehicle.

Jul 15, 2023
Reviewer name: Kristina
1 out of 5 stars
1 out of 5 stars review

No tread left at 30,000 miles

I purchased a new Kia Sportage in 2022. I recently noticed the tires seem to have no tread, and during my recent oil change service, the dealer stated I needed new tires - AT UNDER 30,000 miles!!! I'm currently at 31,000 and don't feel safe driving them with so little tread. Very disappointed. I will be replacing with Goodyear tires.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

Kristina, we're sorry to read that you are unhappy with the treadwear on your Primacy Tour A/S tires. A member of our team will contact you for more information.

Apr 11, 2024
Reviewer name: Williewayne
5 out of 5 stars
5 out of 5 stars review

Happycustomer

I bought my first set of Michelins to replace the factory ones on my 1980 Buick Regal and have had Michelins on various cars, suvs and light trucks ever since. I don’t recall ever having problems with any of them through the years. My experience is they run quietly and smoothly,and last longer than other brands I have tried. Definately my favorite tire.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Oct 25, 2025
Reviewer name: Treadless2
1 out of 5 stars
1 out of 5 stars review

Poor Durability - Big Hassle

We purchased a new 2022 Kia Telluride equipped with OEM Michelin tires, and unfortunately, our experience has not met the quality we’ve come to expect from the brand. One tire has had a slow leak since day one, requiring air every 3–4 weeks. Despite multiple inspections by the dealership and tire shops — including remounting and leak checks — no visible issue has been found, and the problem persists. Additionally, we were informed that the tires showed excessive wear with less than 20,000 miles on them, which is far below what we anticipated from Michelin. As longtime customers who have trusted Michelin for durability and performance, this has been a frustrating and disappointing experience. We’re hoping Michelin will stand behind their product and help resolve this under warranty.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

John, we appreciate the feedback regarding your experience with the Primacy Tour A/S tires & we're sorry to hear you've not had a positive experience. A member of our Consumer Care team will be in contact with you. You may also reach our office at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Jul 11, 2024
Reviewer name: Excellence 54
5 out of 5 stars
5 out of 5 stars review

Smooth Quiet Ride

I just purchased these tires on July 1 and had them installed on July 10 when they arrived at the warehouse. Installation was pretty quick. My ride to work this morning on the highway felt like I had a new car. The ride was super quiet and super smooth. The weather is dry so I can't rate grip of tire in 'weather' conditions, however, they grip the road really well in normal climate. I will update review if anything changes. So far, so good!

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Sep 9, 2024
Reviewer name: 2021 Ford Escape Owner
1 out of 5 stars
1 out of 5 stars review

Low mileage/excessive tread wear

They came with the 2021 Ford Escape that I bought new in 2021. I check and inflate as needed every month as required and the outside edges of the tires are wearing through to the first set of plies. Very disappointed with only 45,000 miles. I've had original Michelins on previous cars that got me 70-80,000 miles.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.

Nov 11, 2023
Reviewer name: hodophile
5 out of 5 stars
5 out of 5 stars review

Excellent tire for your great car

Primacy tour as is one of the most comfortable tires in the market. It is very quiet on smooth roads but on rough roads you can hear some noises. I have tried other brands including the newest Turanza EV, Quiettrack, Driveguard on the same car but Primacy tour is the most comfortable and quietest of them. It absorbs the bumps and keeps you comfortable. Some may not like it as you can hear some noises on rough roads but in no way it disrupts the conversation inside the vehicle. you better try other tires and see for yourself the difference.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819