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Customer reviews for Michelin Primacy Tour A/S - 245/50R18 104W Tire for
Michelin Primacy Tour A/S - 245/50R18 104W Tire
3.7 out of 5 stars
stars
292 ratings291 reviews
  1. 5 stars55% (162)
  2. 4 stars9% (25)
  3. 3 stars7% (20)
  4. 2 stars9% (25)
  5. 1 star21% (60)

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Showing 71-80 of 291 reviews
Jun 11, 2024
Reviewer name: daktam
4 out of 5 stars
4 out of 5 stars review

Nice road characteristics, but treadwear nowhere near the promised miles.

These tires ride well and quietly, and they also improved the handling of my Lexus ES330. These V-rated tires provided handling and cornering that was better than the Michelin H-rated tires my car had previously. The only major drawback is that although they came with a 60,000 mile treadwear warranty, they were worn to replacement-needed level after a bit less than 13,000 miles (and had been properly inflated, wore evenly, and rotated every 6,000 miles). Michelin's "fine print," which I had not seen until now, limits treadwear warranty to specified miles OR 6 years, whichever comes first. I bought these before the pandemic, and did not travel for 3 years, yet Michelin's "clock was ticking," and when I called today to request pro-rated coverage, they said no. So much for "customer goodwill."

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Jun 18, 2023
Reviewer name: Lee
5 out of 5 stars
5 out of 5 stars review

Michelin tires are the best tires hands down

After getting 4 new tires my vehicle is a dream to drive. My wife and I wanted to keep the same tires that we had when we bought our vehicle new 2 years ago, so there was never a decision as to the brand of tire. After getting 4 new tires though the vehicle has the handling it did when we first bought the car again. Safety and performance was our major concern and we are elated. Thanks Michelin

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Nov 11, 2023
Reviewer name: hodophile
5 out of 5 stars
5 out of 5 stars review

Excellent tire for your great car

Primacy tour as is one of the most comfortable tires in the market. It is very quiet on smooth roads but on rough roads you can hear some noises. I have tried other brands including the newest Turanza EV, Quiettrack, Driveguard on the same car but Primacy tour is the most comfortable and quietest of them. It absorbs the bumps and keeps you comfortable. Some may not like it as you can hear some noises on rough roads but in no way it disrupts the conversation inside the vehicle. you better try other tires and see for yourself the difference.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Nov 28, 2023
Reviewer name: Michelin Knock Offs
1 out of 5 stars
1 out of 5 stars review

Only got 25,000 miles, not the advertised 55,000 miles

These tires came with my 2021 GMC Acadia. I haven't even hit 25,000 miles and they now need replacing. I rotated the tires on time and checked air pressures every month according to the owner's manual. I see in the warranty that "Original Equipment tires are excluded". Based on my experience, and what I'm seeing from other reviews with similar experiences, these tires must be very poorly manufactured. Michelin should be ashamed for selling these, and even more ashamed for not having a solutions for those of us who only got 20-40k life from these tires.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Uniroyal US

MKO, we understand your frustration. We'd suggest that you have your tires inspected by an authorized Michelin retailer in your area. Please ask the dealer to call us while you are there so that we can gather more details and see how to proceed.

May 6, 2023
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Sep 12, 2023
Reviewer name: Mel1166
3 out of 5 stars
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Oct 25, 2025
Reviewer name: Treadless2
1 out of 5 stars
1 out of 5 stars review

Poor Durability - Big Hassle

We purchased a new 2022 Kia Telluride equipped with OEM Michelin tires, and unfortunately, our experience has not met the quality we’ve come to expect from the brand. One tire has had a slow leak since day one, requiring air every 3–4 weeks. Despite multiple inspections by the dealership and tire shops — including remounting and leak checks — no visible issue has been found, and the problem persists. Additionally, we were informed that the tires showed excessive wear with less than 20,000 miles on them, which is far below what we anticipated from Michelin. As longtime customers who have trusted Michelin for durability and performance, this has been a frustrating and disappointing experience. We’re hoping Michelin will stand behind their product and help resolve this under warranty.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

John, we appreciate the feedback regarding your experience with the Primacy Tour A/S tires & we're sorry to hear you've not had a positive experience. A member of our Consumer Care team will be in contact with you. You may also reach our office at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Jan 1, 2023
Reviewer name: Michelin customer
3 out of 5 stars
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Nov 15, 2023
Reviewer name: Ioniq Guy
4 out of 5 stars
4 out of 5 stars review

Performs Well as Advertised

These came stock on my '23 ioniq 5 Limited AWD. I feel like they deserve a 4 star rating for a touring tire as they do well in the Nebraska/Colorado area. The noise below 45mph is negligible, but increases significantly at highway speeds. It's common in an EV to have to turn up the radio at higher speeds and these are no exception. To be fair, no tire will save you from the concrete block roads of Nebraska. They performed decently in a snow storm WITH SNOW MODE OFF, and with snow mode on, I had no issues getting through 2-4 inches of snow at ~35mph. Overall pleased with this tire at 5000 miles.

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819
Mar 24, 2025
Reviewer name: Den78
5 out of 5 stars
5 out of 5 stars review

Great Tires for Tesla Model S – Quiet and Comfortable!

I recently bought the Primacy™ Tour A/S tires for my Tesla Model S, and I couldn't be happier with my purchase! The ride is incredibly smooth, and the tires are very quiet, which makes for a peaceful driving experience. They handle really well and provide excellent comfort, even on longer drives. So far, everything is going great, and I'm really impressed with the performance. Highly recommend these tires for anyone looking to enhance their car's ride quality!

Review from michelinman.com
Helpful?6WUZJ3B6VW8W13745507819