I ordered my Zinus online from Sam’s Club. My mattress came frozen and has yet to reach a full 12” after two weeks. It is a heavy mattress and would’ve impossible to send back or return to a Sam’s Club. Hoping it will slowly expand to a full 12”. We have purchased three of these mattresses over the years but first one from Sam’s

We received this mattress promptly. The box was not super heavy. I put it on a sheet and pulled the box down the hall to the bedroom. We put the box on the bed and cut the box and rolled the mattress out. The mattress comes out of the box folded in half. The mattress was unwrapped and on the bed by 1:00 and it was filled out completely by bedtime and actually fit our sleigh bed better than the pillow top mattress that we used previously. There was no odor. We sleep on a Tempur-pedic king size that is several years old. This queen size mattress was a little firmer than our Tempur-pedic. It sleeps pretty good.. For the price it is a great alternative to a Tempur-pedic.

We desperately needed a new mattress and this one came highly recommended. I’ve never purchased a mattress from a big box store so I had low expectations. Well I was wrong. This is one of the most comfortable and price friendly mattresses. I could even move it myself!

it’s been a great bed so far. very comfortable. the downsides are that it never fully rose around the edges. there is about a two to three inch ring around the mattress that is lower than the center of the bed. I also noticed it seemed to lose quite a bit of firmness after just a few weeks.

We found it to give us a restful sleep. We put ours into our camping trailer in replacement of a simple two inch foam mattress; where we used to find it difficult to rest due to feeling the board underneath, we found great rest for several nights of camping!

Did not expand pass 5 inches and it was supposed to be 12. I let it sit for 5 days.

We bought 2. Neither expanded correctly. Had to replace both.

I like it but it seems to my My husband and I too warm

We are very happy with this mattress! It is thick, sturdy and soft at the same time. Very comfortable to sleep on and I would buy again!

Very comfortable mattress. It took about 4 days to fully decompress. It's one of the most comfortable mattresses I've slept on.