Hello, thanks so much for sharing your review of the 16 cup Brilliance Pantry containers. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.

We appreciate you taking the time to review the Rubbermaid Brilliance Food Storage Containers. We are glad that you love our product! We will make sure that your insights are shared with our Management and Quality teams. We encourage you to reach out to us at any time with your concerns regarding our service or quality. As we continuously grow through feedback like yours, we hope that we will be able to continue serving you with better services in the future. If you see any product defect, or experience any issues while using the products, please let us know immediately so we can address them.

We're sorry to hear about your issue with the Rubbermaid Brilliance Food Storage Containers. We'd like to turn your experience around so that you are completely satisfied with your product. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.

Thank you for contacting Rubbermaid® Consumer. We appreciate you reaching out to us. We're sorry to hear about the lid of our Rubbermaid Brilliance container snapped off. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will allow us to discuss this further with you. Please contact us directly or you can email us using the contact form on our website. Have a great day and please stay safe!

Thank you for sharing your review of our Brilliance Food Storage Containers! We are sorry to hear that your container has become damaged. We'd like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.