Hello BLOCK, Thank you for your review on the Delta In2ition® 4-Setting Two-in-One Shower! I am so pleased to hear that you are satisfied with the quality of your new shower head and that you enjoyed it so much that you purchased a second model for your other bathroom! We appreciate that you took the time to share your feedback with us and if we can assist you with anything else going forward, please do not hesitate to give us a call at 800-345-3358. Thank you, Brandy

Hi Bo,Thank you for contacting Delta Faucet Company! We apologize our product does not meet your expectations! With any issues that you may experience with any of your Delta Faucet company products, please reach out to us directly!We appreciate your feedback. Please reach out directly if you have further questions!Best Regards,KyraDigital Engagement Specialist

Thank you for your feedback! I do apologize for any issue you may be having with this shower head, but will be more than happy to help! I have sent you an email, so we can help further assist you with this matter. Please reply to the email, if you need further assistance. Best Regards, Benjamin

Hi Gregory, I am very sorry that you were not happy with the lowered flow rate of 2.00 gpm (gallons per minute) @ 80 psi. We do offer shower heads with the maximum flow rate of 2.5 gpm. You can view them on the site. I hope this is helpful.

Hi George, I'm sorry to hear you're not happy with the lowered 1.75 gpm ( gallons per minute) at 80 PSI flow rate. While it is possible to remove flow restrictors from showerheads, we strongly advise against it for several reasons. Flow restrictors for faucets are an integral part of most aerators and it is generally not possible or desirable to remove them. Our showering devices are specifically designed to operate most efficiently at the flow rate controlled by the flow restrictor. Removing the flow restrictor from an showering device will result in improper operation and a very uncomfortable experience. For water conservation purposes, most plumbing codes require faucets and showering devices to not exceed a certain maximum flow rate. Removing the flow restrictors could cause these devices to longer meet these codes. Best regards, Brandis

Hello Mr. Casey, I'm so glad you love the Delta In2ition shower head. Thanks for sharing!

Hi, I'm happy that you're pleased with the Delta shower head. I apologize for the issue you experienced before but glad the issue was resolved. Please contact us at customerservice@deltafaucet.com or 1-800-345-3358 if you need anything. Best regards, Brandis

Hi, Thank you so much for providing feedback on the Delta shower head. I'm glad you're happy with the purchase. Feel free to reach out to us again if you have any questions.