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Customer reviews for VIZIO 65" Class Quantum Series QLED Smart TV for
VIZIO 65" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
4,049 ratings3,670 reviews
  1. 5 stars73% (2,943)
  2. 4 stars12% (468)
  3. 3 stars4% (182)
  4. 2 stars3% (111)
  5. 1 star9% (345)

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Showing 1,791-1,800 of 3,670 reviews
Dec 31, 2023
Mr. Jiggy
3 out of 5 stars
3 out of 5 stars review

Defective tv

[This review was collected as part of a promotion.] So I’d like to start off saying tv has wonderful picture and great sound. However, it appeared to not be put together properly. The cushion tape behind the screen was not placed correctly on the screen causing a gap where light bled thru. This was also very difficult to return given I got rid of the box because I was not planning on returning. Without the box that shows serial number or the receipt FROM STORE they will not accept return in store. I purchased online so I was never given a receipt that showed a tv serial number. They did accept return pick up online but that has not been completed yet for me to comment. I do like the tv and purchased the same model as a replacement and so far that same issue is not a problem with this tv.

Review from vizio.com
Helpful?726SLENM19U013743012826
Dec 26, 2023
Heidig
5 out of 5 stars
5 out of 5 stars review

So Classy!

I bought this tv because my old one just wasn't keeping up. I chose Vizio because they have a great reputation in all departments. The price was great! The setup was very easy and the picture quality is phenomenal 👌 I am extremely pleased with my purchase 😀

Review from vizio.com
Helpful?726SLENM19U013743012826
Jun 16, 2024
Archie3rd
5 out of 5 stars
5 out of 5 stars review

Auto setup was a brease.

[This review was collected as part of a promotion.] Purchased 6/13/24. Setup recognized and setup all the devices connected to my TV. Blue ray, network and ROKU streaming bar(I attached the ROKU to the clec HAMDI port to allow auto recognition). Standard options for picture etc were great out of the box. I only tweeked a few options to suit my eyes. It was easy to do using the simplified remote which reminded me of my ROKU remote in many ways.

Review from vizio.com
Helpful?726SLENM19U013743012826
Apr 15, 2024
wharding
3 out of 5 stars
3 out of 5 stars review

Smart TV... not so smart.

[This review was collected as part of a promotion.] Nice TV. Love to picture quality. However, it will not access an internet browser. My church livestreams services, podcast, etc. withh this TV. Yes, I can view on my desktop, but, it just isn't as good as watching on the big screen. I guess I'll have to plug in my old firestick to make it work. More hassle than I expected, plus an extra remote to deal with.

Review from vizio.com
Helpful?726SLENM19U013743012826
reply from Customer Care

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog. If there’s an app you want to watch that’s not featured in your app row, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

May 4, 2025
RussP
4 out of 5 stars
4 out of 5 stars review

Great TV at a great price.

I only gave it 4 stars because there is always room for improvements. Only used it for a couple days but so far so good. Like the free channels and setup was easy. Clean picture but the blacks and dark scenes could be better. Going to add Vizio all in one easy attach sound bar next.

Review from vizio.com
Helpful?726SLENM19U013743012826
Jun 27, 2024
Bethpt29
5 out of 5 stars
5 out of 5 stars review

Great 65 inch TV!

[This review was collected as part of a promotion.] We bought this last weekend and the price was right as we needed to replace our old LCD TV from 2010 that just bit the dust. So it was time to see what was out there in our budget. I love the colors and the various sound settings and the free viewing available as well. Easy to set up.

Review from vizio.com
Helpful?726SLENM19U013743012826
Sep 29, 2024
Southman
3 out of 5 stars
3 out of 5 stars review

New 65”

Imagine my chagrin when I learned that this tv is not compatible with my provider…I appreciate that you want to sell but at the same time, you should make potential buyers aware that Vizio is not in sync with Spectrum…makes me wonder how you can call this a smart tv

Review from vizio.com
Helpful?726SLENM19U013743012826
reply from Customer Care

VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog. If there’s an app you want to watch that’s not featured in your app row, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you, please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Feb 11, 2025
Vic96
3 out of 5 stars
3 out of 5 stars review

To expensive for what it gives.

The TV works good but for what the price is, the size is ok, but the colors, the contrast are not that great for an QLED. Also there’s reflection of the light that you can clearly see on your screen, that means the room need to be dark and no lights on so you don’t see them in the screen as a reflect.

Review from vizio.com
Helpful?726SLENM19U013743012826
reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Jun 13, 2024
Kingpin723
5 out of 5 stars
5 out of 5 stars review

What a difference!

[This review was collected as part of a promotion.] I had a 55’ tcl in our living room and we upgraded to the 65” Vizio qled after looking at several models. I am blown away by the clarity and brightness of this tv! We moved the 55” into our bedroom and after watching on the Vizio then going to bed the picture quality is night and day. I am so happy with this purchase!

Review from vizio.com
Helpful?726SLENM19U013743012826
Mar 19, 2025
Really Bummed Out
2 out of 5 stars
2 out of 5 stars review

So Disappointed!

I've been happily hooked on Vizio TVs for years and when it came time to replace my 65-inch M-Series TV I naturally chose the latest M-Series model. Unfortunately, the software now has been changed from all the other Vizio TV's I have dealt with. Gone are all the usual color calibration tone adjustments which allowed you to adjust the red, blue, green etc. colors individually. This TV has one tint adjustment which quite frankly doesn't do a whole lot. No matter what I try the picture has way too much Blue and not enough Red to have the color look correct and natural. I proved this as I stream some programming through a computer in which I was able to make the picture look like my old M-Series model by reducing the Blue and increasing the Red with the computer's video adjustments. Honestly, I don't know how they can sell a product that performs like this, and I am currently on the fence about going to all of the trouble of returning it. While the clarity and contrast of this TV is excellent, if you care about the colors on the screen looking like real life, I suggest you look elsewhere.

Review from vizio.com
Helpful?726SLENM19U013743012826
reply from Customer Care

VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.