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Customer reviews for VIZIO 65" Class Quantum Series QLED Smart TV for
VIZIO 65" Class Quantum Series QLED Smart TV
4.4 out of 5 stars
stars
4,163 ratings3,774 reviews
  1. 5 stars73% (3,033)
  2. 4 stars12% (479)
  3. 3 stars4% (185)
  4. 2 stars3% (113)
  5. 1 star8% (353)

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Showing 1-10 of 3,774 reviews
Jul 31, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great big size budget TV

This TV is pretty good I saw many complaints about having a Walmart account just to use the tv. That is not true at all. They request that you do so it’s easier if you decide to use any of the streaming apps that you can pay for the service using your saved payments on your Walmart account. You honestly don’t have to have any account tied to the tv. Just skip that and you can go right into the tv. It works great and I hooked up my computer up to it with ease and the auto mode switches makes it easier to switch from gaming to pc usage. Don’t let the negative reviews sway you from buying the tv. If you are on a budget and need a nice sized tv you can’t go wrong.

Review from walmart.com
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Jul 8, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value but some quirks

Over all, this unit has many qualities and very vivid images. It paired up with my Directv remote, but the next morning the unit is powered by my Directv remote, but no picture until I use the Vizio remote. This issue consists permanently. On the third morning, the tv would not power up at all. The Vizio app confirmed that. I then needed to unplug the unit, wait 30 seconds and plug back in. This seemed to reboot the unit and this issue has not reoccurred.

Review from walmart.com
Helpful?726SLENM19U013743012826
Aug 10, 2026
Reviewer name: Errol
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

Although good clarity, I was surprised the color is very undesirable. No matter if it's the presets or fine tuning within settings, I still can't get shades, colors, and tint what it should be. I also feel like the remote is not easy to use. I can't push one button without pushing 1 or 2 more at the same time. It's too small. I am considering using my roku input just so I can use that remote instead.

Review from walmart.com
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Jul 27, 2026
Reviewer name: rosario
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

good value

i don't care for the marketing. a vizio smartTV was far different before walmart bought them out. i also don't like the small remote, i'm constantly pressing unintended buttons when using it. so it's not good for someone with dexterity issues. overall the picture quality is good for the price and the sound is decent.

Review from walmart.com
Helpful?726SLENM19U013743012826
Feb 9, 2024
Reviewer name: Vascar Nascar
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Two Shattered Television Screens and Poor Service

First television arrived via FedEx. Carefully unpacked per instructions to find screen shattered. Called to return, advised Sam's would ship new replacement television and would set up pick up by FedEx. No follow-up from Sam's concerning returning damaged television so I had to call and demand instructions and pickup. Second television arrived via FedEx only to open and find the screen on the second television was also shattered. Repeated the return process with Sam's and again no follow-up for television to be picked up. Another call to Sam's to once again demand television be picked up. Requested refund due to prior failed attempts to get a "working" 65" Vizio QLED television. It took Sam's nearly 3 weeks to refund my account and the refund was delayed until the returned second television arrived at their return location. After tracking the FedEx return of the second television, it arrived nearly 2 weeks before I was refunded. Their customers service representative are located out-of-country (USA), and the representatives English is sometimes broken and difficult to understand. Each call (6 calls or more) resulted in requesting to speak with a supervisor as the "off-shore" representative were unable to assist. PLEASE, SAM'S, CORRECT THESE PROBLEMS!

Helpful?726SLENM19U013743012826
reply from VIZIO

VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Our packaging has been certified to prevent damage while in transit. We’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television. If you’re still having trouble after this step, feel free to contact our customer service team at 844-254-8087.

Aug 9, 2026
Reviewer name: Lizza
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

RESEARCH PEOPLE!

returning this tv this week the volume is very low and you have to login into the walmart app to use the tv. I do not like restrictions like that. the tv is only 56.9 in width not 65 inches as we would assume vizio knows how to measure right and the assume or should assume customers will measure the width. The tv is 65 inches diagonally who does that these tv manufacturers are misleading us. Read the details before you purchase. I read the reviews and still purchased thinking those people were wrong oohhhh nnoooo they were so right. RESEARCH PEOPLE, they give us bull crap and expect us to just deal with it.

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Jul 23, 2026
Reviewer name: Marc
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Garbage

Garbage tv. If you leave it on, it starts playing commercials with the sound up. It breaks constantly. I’m on remote %233. The version of Roku it has preloaded doesn’t offer access to the same apps that a standard Roku does. It’s garbage. I bought it 6 months ago and I’m replacing it because it’s a hassle to own.

Review from walmart.com
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Aug 8, 2026
Reviewer name: Kelly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Would NOT recommend

Horrible sound quality. Had to turn it all the way up to 100 and still wasn’t loud enough in my small living room and sounded like it was in a cave. And no, I do not have hearing problems. Apparently you HAVE to buy a sound bar. The picture wasn’t as clear and defining as I thought it would be either. Got a refund and bought different brand with better sound and picture quality. AND I DONT have to have a Walmart membership to be connected.

Review from walmart.com
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Jul 24, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective From the First Screen!!

Plugged in our brand‑new VIZIO Quantum 4K QLED TV and before anything even loaded, the very first VIZIO logo screen had vertical lines running through it. My husband looked over and said, “Since when does the VIZIO logo have lines in it?”That was literally the first thing this TV showed. No apps, no setup, no inputs — just instant screen defects right out of the box. Completely unacceptable for a new purchase. Returning it to Walmart.

Review from walmart.com
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Aug 9, 2026
Reviewer name: Trenton
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Save your money

I would truly advise against this purchase. I bought this TV because I wanted a 65 inch TV and it was on sale. The picture is far more fuzzy than my 50 inch samasung UHD TV from like 4 years ago. The remote randomly stopped working so I have to use my phone as the remote. When watching YouTube on the console the TV will cycle power off and then turn itself back on. If you are looking for a TV I would strongly recommend you have patience and purchase a better brand or downside toa 50 or 55 inch from a different brand if you cannot wait. At the end of the day you are an adult so buy what you want, I would just recommend keeping your receipt.

Review from walmart.com
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