We love the look and it works great unless there are problems with the spray head! One one unit after 9-12 months the water pressure started decreasing dramatically. The removable filter was clear, but an internal inaccessible filter in the spray head was clogged. Vigo supplied a free replacement, but it's a $25 item and not available except through Vigo. Today I installed a second faucet and the spray head was partially plugged at startup. This was verified by removing the spray head and checking the available water pressure. A third unit owned by friends had a similar spray head issue and would not switch from spray to full stream. This problem was also resolved by obtaining a replacement spray head from Vigo. An obvious design problem for an otherwise excellent kitchen faucet!

Very happy with the product, shipping packaging and instructions. Only suggestion is to make it easier to separate the spray head from the arm that it hooks to. It’s easy to pull it out but you can’t swivel the arm out of the way without the head going with it

I really do love this faucet except for one thing....the spout reach is a bit short (9.5 inches). I am trying to find out if there is a way to replace the bar that holds the spout so it sits more in the center of my sink. The length of it really does inhibit the ability to clean some bigger pots despite being able to remove the spout and extend it.

The manufacturer engineered this faucet very well. They even engineered the packaging better than anything I've seen to protect it and present well to the customer. Install was very simple especially if you've done any faucet repair/replacement before. It took me all of 10 minutes to install. The pull down sprayer is more than adequate length to reach around the whole sink. My only concern is the plastic piece inside the holder for the spout/sprayer. Over time it may crack from use, but I guess we'll see.

My wife and I decided to remodel our kitchen last year. We had seen multiple styles of faucets before finding VIGO. This faucet was beautiful in pictures and it didn't disappoint in person. From packaging to instructions to installation, everything just seemed to work perfectly. It was a great combination of looks, price, and function.

I have had my Vigo faucet for 2 years now and am very happy with the product, just recently the mixer button(changes the flow from a spray to a stream) would no longer function (stuck in the spray position). I contacted customer service about the issue and very quick recieved a response! I was told I would be getting a new head unit for free!! Thank you Christian & Vigo for your awesome customer service!!

The first thing I noticed was the box and packaging. I felt like I was opening a new Apple product. The faucet had a protector over the faucet to protect it. It was in terrific padding and everything that is important is set in the padding too. I was very happy with how sturdy it felt right out of the box. That's not always something you can appreciate with buying something online. This faucet is far from flimsy. The coils are stiff and do not move. This was a concern of mine when I bought it because I wasn't sure how much give those coils had. I bought the stainless steel and black model and the black portions are perfectly proportioned portioned; it's not too dark. Can't wait to use it and for the install. I'm confident it'll be great.

A year ago I did a whole house remodel before my wife and I moved into a rental property we own. I was very busy and my wife got involved and one of the many things she did was pick a new sink and faucet. I was unaware of the Vigo line and was a bit skeptical. Wow I was impressed with the design and quality. Likewise, the ease of installation and the features like the accompanying drain board. After a year of use we had a problem with the sprayer and I set about to repair it. I spoke with Joshua Cruze and told him witch parts I needed and he said he would ship them promptly which he did. Two days later I received a complete spray assembly under warranty. Again I was pleasantly surprised. I will be recommending your products to my customers as well as my friends. Thanks.

Just installed this faucet last night, and so far so good! The faucet is very heavy duty and looks great in our new kitchen. All of the faucet is heavy duty brass except the sprayer head. We had a very hard time finding a faucet in this price range with a medal sprayer head so we decided to just deal with it potentially scratching or chipping with time. I think Vigo may have a replacement sprayer head you can buy separately if that were to happen. All in all, I am very pleased with the faucet.

I originally bought a similar design but cheap fixture from a big box home improvement store, and my plumber refused to install it (knowing it was only a matter of time before he would have to come back to replace it). Instead, I bought this beautiful Vigo fixture (which met my plumbers approval), and I'm so happy that I did! I wanted a faucet that looked high-end industrial, but would be appropriate for my kitchen - had to be able to fit under the cabinets, and suitable for home use (i.e. no fire-hose style scalding hot water). Most of the faucets I found were really one or the other - either a kitchen faucet trying to be industrial (but failing), or an actual industrial dish washing faucet (see previous comment about fire-hose scalding hot craziness). This faucet is the perfect balance between beauty and brawn. It's elegant, and clearly belongs in a home (not the back of a restaurant), but feels sturdy and has some serious water pressure to boot. After a few months the 'mixer' switch (toggle between spray and stream) started acting funny, and eventually it permanently wedged itself into a creative interpretation of semi-spray semi-stream. My handyman was determined to figure it out and removed the nozzle. He didn't figure it out. So we were left to contend with the unfettered glorious water pressure of this beautiful little beast. Although impressive, we needed another nozzle. Enter Christian and the Vigo guarantee - amazing! I emailed a generic 'customer service we promise we will read this account and totally get back to you' email address, and lo and behold, I got a response! Not only a response, a HELPFUL response! After explaining the situation, Christian sent me a brand new nozzle right away. Amazing! When I received the nozzle, apparently a very important gasket had also been removed by my handyman along with the old nozzle (guess how we figured that one out. Crazy strong water pressure + no gasket = unexpected shower). I emailed Christian again, and he advised that yes, there is supposed to be a gasket there, but that isn't something they typically replace - instead of leaving it at that unhelpful dead end, Christian sent me a photo of a very similar gasket so I could find something similar at the hardware store. I did, and now the faucet is back to working beautifully and easily toggles back and forth between spray and stream. The water pressure is also really easily adjustable (i.e. to turn it on just a little bit - something I clearly forgot when there wasn't a nozzle). I didn't give it five stars for two reasons which may or may not be important: 1) The nozzle mixer switch seems to be an issue for a lot of people. Don't know why, but at least there's stellar customer service 2) The arm doesn't swing. What does that mean? It means that when you 'unhook' the sprayer hose springy thing, and move it around (say, from left to right), the arm that normally holds the hose moves with you. I read a review before I bought it that mentions this and didn't think it would bother me, but I'll admit it's kind of annoying. Most of the other wanna-be wimpy faucets don't have this problem because the hose doesn't actually detach from the arm at all (LAME), but it would be nice for the arm thing to just stay over there while I go wash this thing over here. Anyways - can't go wrong. It's a beautiful fixture and we have been more than pleased with Vigo customer service!