I ordered the product online, the package came in and it was packed amazingly, the sink came out looking like someone just polished it. Installation was easy, i was able to do it my self and it turned out great. I like the stainless steel look since it matches my appliances. I would recommend this product to anyone looking for a new sink.

So happy with this purchase! We could not find a black faucet like this in any retail store. Buying products online can be a challenge... Spending alot of money on a product that you cannot see in person can be risky. But this faucet is amazing!! From the moment we saw the sleek box we knew we made the right decision. The careful packaging. And the faucet itself is very modern looking and excellent quality. Highly recommend buying this faucet!

I purchased this product and after using it for about a year, I experienced what seemed to be a mechanical problem with the switch which didn't allow full water flow. I contacted the company and had a replacement sent to me within two days. Now, the faucet works flawlessly!

We are re-doing our kitchen and fell in love with the look of the matte black Edison faucet. We are so not disappointed— we love it! My husband thinks the spray could be a bit stronger but I’m very satisfied with the force. Looks beautiful, love the pull down.

We bought the chrome finish pulldown faucet over 2 years ago. It was easy to install. It works great, close enough to commercial grade but sized for a residence, perfect for our new double sink. After 2 years, it looks as good as it did on the first. It seems to clean itself; nothing sticks to it, almost no smearing, no gross stuff at any joints, even at the sink mount. And it's pretty. Our kitchen gets heavy use with lots of people (we have a pool, 5 grown kids + 16 grandkids + their friends). When the sprayer button broke last week (faucet still worked but couldn't switch between spray or stream), customer service responded immediately, and sent a replacement quickly.

This faucet is solid, heavy, looks great in our kitchen and worth the money. Our only concern or fault with this faucet is the retractable hose. It doesn’t always retract when extended and it gets annoying. For an expensive item like this we expected it to function at 100%. Other than this we love it.

I have never been more delighted and happy as I am with my new Vigo Edison pull down kitchen faucet. Starting with the packaging it came in (totally befitting the fine piece of engineering it is) to the smooth feel of the on/off mixing value, the rock solid feel once installed, and finally, the absolute ease of use when using the pull down feature; everything about this faucet is functionally fabulous!!! To top all of that, it is also as beautiful an addition to my kitchen I could ever make!!! A great value at three times the price!!! Thank you Vigo for this great product!!! Robert A Honolulu Hawaii

I purchased the Vigo Edison pull-down faucet in a matte black finish of the Canadian Home Depot website. I did not realize it at the time that the faucet did not come with a deck plate. When I received the faucet, which was beautiful and the exact height I wanted, I realized my error. I started off by phoning Home Depot. They had the matching deck plate available on their American website, but not the Canadian website. The Canadian website had deck plates made by Vigo, but only in other finishes. Home Depot asked me to call Vigo to get them to send me the deck plate. I then phoned Vigo and they explained that they could not help me because they were not a wholesaler. They encouraged me to phone Home Depot again and see if they could ship it between stores. So I then called back Home Depot. This began a week long process of calling Home Depot and them saying they couldn't help me and then giving me a solution through Vigo, who then said they couldn't do that so they recommended a solution through Home Depot, who then said they could not help me either. I was just about to give up hope and send the faucet back when I thought I would give Vigo one last shot. I was so lucky to speak with David Henderson that day. He went above and beyond to find a solution. He placed me on hold after I recounted all my frustrations and asked for a moment while he worked out a solution. I was a little cynical by this point, but I crossed my fingers and hoped that David could figure something out. It took him almost ten minutes, but when he came back on the phone he told me that he had found a solution. I was so relieved and happy, until our phones disconnected. I almost cried. After all that time, how was I going to get back through to David? Would anyone else help me? Was I going to have to repeat the whole story again? I was shocked when my phone rang. David actually called me back! He then explained the details of how I could get the deck plate and assured me that I would have it in my hands in a week. I was shocked when I received it three days later. I am grateful that David helped me that day. I am thankful that he worked for a company that figured out a way to problem solve in a way that did not require me to return a product that I loved! I am hopeful that they have found a way to make those deckplates available on the Home Depot Canada website or find a way to include them with the faucet. Thank you very much for all your help!

We purchased our VIGO spray kitchen faucet to complement our Farmhouse kitchen sink and new granite countertop. It looks great and functions terrific! We had a professional plumber do the installation and he remarked the VIGO faucet set was very well designed and built.

I bought this to replace a laundry room faucet. I wanted something with a high neck that swivels & has a pull out. This faucet is really sleek & probably way too nice for a laundry room but I thought the price was right. It was super easy to install. I did take the flow reducer out.