I bought this faucet a little over one year ago and had a problem with the sprayer. I guess in touch with Christian L. Tech Service support and he quickly resolved my problem. Great product and fantastic Service Techs!!!! FIVE STARS FOR PRODUCT AND SERVICE. Stephen Adamson

I had similar problems that were reported regarding the water pressure. It clearly wasn’t the water supply, and the filters on the sprayer were clear. What I found was that the counterweight under the sink through which the hose his run, was placed on the hose in such a way that it kinked the hose, preventing full water flow. I’d suggest to anyone having this problem, to adjust the location of the weight such that when the sprayer is not extended, that the weight does not kick the hose. Hope this helps.

Issues are: 1) The level for the handle came off and does not screw in all the way anymore. 2) The button to change the water flow stopped working. Hoping the lifetime warranty will be honored and those two components replaced. Other than that, great design and functionality.

Had purchased another type of faucet. However, once I went to my brother's newly remodeled home, I was so impressed by the coolness of this amazing looking faucet. I returned mine to the store and purchased the Vigo Stainless Steel and I am just loving it!!!

I absolutely love my new faucet. Like the others I did not realize that it does not have a spray feature when the "Features" list a Spiral pull down SPRAY head. It has great pressure compared to the one that the builder installed and a much more dramatic look to my island sink. I would suggest the manufacture change the wording to make sure people understand that it does not spray before they pay someone to come out to install.

I bought this new faucet last week. It was delivered yesterday and the plumber installed it today. I turned it on and it works just like I want it to work It looks good and I'm expecting that I will be very happy with my new faucet. I had a problem finding out how to tighten the handle, but I called VIGO and an expert explained that I need to unscrew the handle to find the screw that tightens the handle. I'm very happy with VIGO customer service because they were able to answer my question qjui9ckly

Well this weekend the button on the sprayer got stuck and I took it apart but could not get it to work anymore. So it is the day after Labor Day and I called VIGO about buying another spray head. The customer service representative was very nice and cordial and offered to send me a new spray head free of charge. I really like the product and was willing to pay for the spray head but I got a nice surprise on the day after Labor Day. I think their product is top quality and their customer service is also top quality. I have purchased my niece this very same faucet for her kitchen and I will keep recommending VIGO products to whomever is looking for these type of products. I like everything about this company. They back their products and they always work great. Thanks Again

We updated our kitchen sink and faucet and I chose this after I looked at the reviews. Couldn't be happier with it. We've had it about a year now with no complaints. I clean the spout with vinegar when it starts to spray weird but that's the only upkeep. Wouldn't change a thing!

We recently updated our kitchen. One of our biggest complaints was the limited space available in our previous sink and the difficulty in finding a sink that would fit our smaller cabinet size. Once the sink was installed, I could not believe how much space this sink provides. Even more impressive is the quality and reasonable pricing for this product. We purchased the all in one product and delivery was fast and without hassle. Lastly, the faucet really sets off the look of the sink. We are very happy wth the purchase and would recommend as a must.

This is the first pull-down faucet I have purchased for our first kitchen remodel. This thing looks cool and it fit the bill. The packaging was great, delivery from Amazon.com was quick, the faucet feels heavy and sturdy, and the black finish we ordered is fantastic. I will be buying from Vigo again.