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Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
548 ratings547 reviews
  1. 5 stars67% (366)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

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Showing 461-470 of 547 reviews
Nov 9, 2024
Reviewer name: bhpru
1 out of 5 stars
1 out of 5 stars review

Disappointing

Had the fridge for about 10 days and so far, disappointed. Freezer works great, but the fridge won't cool to the advertised 34 degrees. It stays at about 40 degrees. So far can't get warranty service scheduled to look at the thermostat.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung Care

Hi there, We can feel your dissatisfaction with this fridge. We are here to help you. We recommend checking the resources below for steps to take when the freezer is not cooling enough. Please watch the video and kindly click on the embedded words for more details. Refrigerator, Freezer, or FlexZone is not cooling enough: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147663539), and it will help our team pull up your information. ^Rodel

Jan 29, 2024
Reviewer name: Carol
5 out of 5 stars
5 out of 5 stars review

4 TYPES of ICE!!

[This review was collected as part of a promotion.] I am extremely happy with my new refrigerator . 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Four Types of Ice

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 19, 2024
Reviewer name: rbg401
5 out of 5 stars
5 out of 5 stars review

Refrigerator keeps items cool during power outage

[This review was collected as part of a promotion.] Refrigerator has a lot of space in, it keeps items very cold. We had a power outage for 6 hours and everything stayed frozen and cool.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 8, 2025
Reviewer name: Tibs
5 out of 5 stars
5 out of 5 stars review

Great Frig

[This review was collected as part of a promotion.] Refrigerator is roomy and has great lighting. It also has a slid away shelf to fit large kettles.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 11, 2024
Reviewer name: Janet
5 out of 5 stars
5 out of 5 stars review

Huge!

[This review was collected as part of a promotion.] This refrigerator is amazing. It is huge, and I can see everything in it. The freezer fits a ton of stuff. It has four kinds of ice so we always have ice.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jan 29, 2024
Reviewer name: Emily
5 out of 5 stars
5 out of 5 stars review

Love it !

[This review was collected as part of a promotion.] Absolutely love our new refrigerator! Ours went out and of course it was at one of the worst times but thankfully we were able to find one that we loved!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 25, 2024
Reviewer name: tim c
4 out of 5 stars
4 out of 5 stars review

thr refridgerator freezer is a good looking

[This review was collected as part of a promotion.] product meets all expectations. the finish is good the water and ice in the door works well the lower freezer is very accessable

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 13, 2024
Reviewer name: Cliff Baby
5 out of 5 stars
5 out of 5 stars review

Very “cool” refrigerator.

[This review was collected as part of a promotion.] Last month my refrigerator (not a Samsung) died after ten years. I was able to have a new Samsung refrigerator delivered the next day. It is a superior machine and I am very pleased with it.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Nov 3, 2024
Reviewer name: GeorgieGeo
1 out of 5 stars
1 out of 5 stars review

WORST REFRIGERATOR EVER!!!!!!!

Worst fridge ever!! Worst customer service ever!! Samsung are a bunch of incompetent people that know nothing about appliances! This was NOT AN INCENTIVIZED REVIEW as they claimed.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from SEA Care

We strive to assist you anytime, GeorgieGeo. We want more information about what's causing your disappointment with your fridge so we can correct it and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147648180, to help our team pull up your information when you message us. Have a great day. -John

Aug 9, 2025
Reviewer name: J305
5 out of 5 stars
5 out of 5 stars review

Great design

[This review was collected as part of a promotion.] I love the option that I can turn on and off the ice maker with my phone and the water dispenser is good

Review from Samsung US
Helpful?34HRFEPPLRC613741674819