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Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
547 ratings546 reviews
  1. 5 stars67% (365)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

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Showing 391-400 of 546 reviews
Aug 15, 2024
Reviewer name: Joe B
4 out of 5 stars
4 out of 5 stars review

Great Size but a few inconveniences

[This review was collected as part of a promotion.] We really like the fridge but there are a few issues that are a bit bothersome: 1 - it dents really easily 2 - we had one issue where the fridge compressor was frozen and we had to empty the entire fridge and defrost it for it to start working again. We've never had this issue with the other fridges we've had in the past 3 - cleaning the bottom shelf is difficult, you cannot get under the glass which is a problem when things leak and get stuck underneath it.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 13, 2024
Reviewer name: brian3166
5 out of 5 stars
5 out of 5 stars review

Great features and it includes Bluetooth!

[This review was collected as part of a promotion.] We moved into a new condo and the refrigerator was included. It's nice to have a brand-new refrigerator with filtered water and ice on the door. We have not had that feature so it's a great addition. The freezer has plenty of space and 2 trays for ice. If you scan the QR code, you can easily register for the warranty and connect the refrigerator to your phone via Bluetooth. This is a great feature as your phone will alert you if the door is open for too long. Fun technology to have. I highly recommend this to anyone shopping for a new refrigerator.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 27, 2024
Reviewer name: Q dog
5 out of 5 stars
5 out of 5 stars review

Great, Great fridge

[This review was collected as part of a promotion.] I bought this about 2 month ago I would say it’s the best money that I have spent in a while love the double ice maker in the freezer. With an additional ice dispenser on the front of the fridge definitely worth buying.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 15, 2024
Reviewer name: Maren
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We’ve had this about 2 months. Everything is great. No problems at all. Love the freezer and the layout instead of side by side. Extremely easy to set and control temps and ice makers. We don’t use ice much so we have the ice maker in the door turned off. The ability to control things thru the app is great, especially when I don’t shut a door good and it lets me know. So far we are very pleased with this purchase.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Sep 13, 2025
Reviewer name: JLewis
1 out of 5 stars
1 out of 5 stars review

Do not buy a Samsung refrigerator

Whatever you do, DO NOT buy a Samsung refrigerator. Research the class action lawsuits for Samsung refrigerators first. I’ve had this refrigerator for less than 1 year, and everything in the lawsuits is true. Icemaker leaks into fridge, fridge and freezer do not keep consistent temperatures.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung Care

Hi Lewis, We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your ice maker that is leaking; kindly choose the one that matches, watch the video, and click the embedded words. Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003766/?msockid=08e6a45904c26b1f3477b061055f6aec Below is the link to the user manual; kindly go to page 79 for troubleshooting steps for your refrigerator that is not cooling. User manual. https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150725106) to help our team pull up your information when you message us. Thank you. -Ricardo

Oct 8, 2024
Reviewer name: EDRL
1 out of 5 stars
1 out of 5 stars review

Awful

If I could give this product a -1 I would. I have had this fridge for three years and after year 1, I had to have the ice maker and memory board replaced. Two weeks ago, I had to have someone come because the coolant went, they came, added more freon in it. Here I am again with no fridge cause it is not cool. They are coming on Friday yet again. What a terrible product!!!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from SEA Care

Hello there, We would love to discuss your fridge's coolant and technician dispatch to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147586371) to help our team pull up your information when you message us. Have a great day. ^Charles

Aug 8, 2025
Reviewer name: Rudie
5 out of 5 stars
5 out of 5 stars review

Roomier!

[This review was collected as part of a promotion.] Love the extra room inside this refrigerator. It fits in the same space as the old refrigerator but is so much roomier. We like the extra ice cube feature for company and extra summertime beverages.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Sep 29, 2023
Reviewer name: ecokie
5 out of 5 stars
5 out of 5 stars review

I love Ice Bites!

[This review was collected as part of a promotion.] I never thought that small cubes of ice would be a favorite in a refrigerator. I love having the different shapes and sizes of ice plus the option of turning off any of the icemakers thru the app. The SmartThings app makes the refrigerator even better, setting the exact temperature on the refrigerator and the freezer. It let's me know that the door is open, even when I'm not home. The door alarm is perfect for those people who love to gawk hoping that food will jump into their hand. It sure made me jump. It has plenty of room, and the fingerprint resistant finish is extremely helpful in the middle of a renovation. I'm betting it will just keep getting better.

Review from The Insiders
Helpful?34HRFEPPLRC613741674819
Jul 11, 2024
Reviewer name: MovieLuvr
5 out of 5 stars
5 out of 5 stars review

Awesome appliance!

[This review was collected as part of a promotion.] I bought this refrigerator last year. It is exactly what I expected. Keeps things cold or frozen, whichever the case may be. Four different types of ice. Filtered water. Lots of space. Love the finish!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jan 19, 2024
Reviewer name: Tracy P
5 out of 5 stars
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] I bought this for our newly remodeled kitchen. As we have had to vacate our kitchen, I am currently using this in my garage and have not yet hooked up the water line/ice maker but I can tell you this fridge is beautiful and I love that I can "control" the settings from my phone app

Review from Samsung US
Helpful?34HRFEPPLRC613741674819