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Customer reviews for Safety 1st Easy Install Walk-Through Gate, 38" x 28", White for
Safety 1st Easy Install Walk-Through Gate, 38" x 28", White
4.1 out of 5 stars
stars178 ratings166 reviews
  1. 5 stars63% (112)
  2. 4 stars15% (27)
  3. 3 stars5% (9)
  4. 2 stars4% (7)
  5. 1 star13% (23)

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Showing 21-30 of 166 reviews
Jan 6, 2021
Rebecca
2 out of 5 stars review

Verified Purchase

Latch Trigger Issues

The gate was easy to install and worked great for a day and then the trigger latch got stuck and would not work. I will be returning this because we need a gate with a latch that opens and closes without issues.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
reply from DorelJuvenileSupport

Hi there! Thank you for your review. We are very sorry to hear of your experience with your gate and our Consumer Care Team is happy to help! You can text us at 812-652-2525 or call at 1-800-544-1108.

Jan 6, 2024
Stephanie
5 out of 5 stars review

Verified Purchase

We bought four

Love how easy it is to walk throug. Gate swings either way. Sturdy enough to hold my two yr old son in his room and keep him out of the laundry room where kitty litter box is. We like these so much we bought four

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Apr 18, 2020
Kate
5 out of 5 stars review

Verified Purchase

the saftey gate review by henry

This is a quality gate that is easy to install and does a great job . I would like a weaker spring at the top safety slide or a larger slide- the weaker spring would be an easy fix at the factory .

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Nov 27, 2020
V
4 out of 5 stars review

Verified Purchase

Sturdy and safe. First one is perfect in the door frame. This one is second purchase and doesnt work so well in hallway, where baseboards and wall make the gate different widths top and bottom.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
May 22, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Sturdy and easy to install.

Really sturdy baby gate. It was really easy to install too and my daughter has tried opening it but couldn't.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Jun 29, 2021
babydoll
5 out of 5 stars review

Verified Purchase

very good!!!!!!!!!!!!!!!

it's just perfect, got a new puppy and it's hot right now so you can sleep with doors open because of gate also great if you have grand kids.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Jan 22, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Very Good

It was so easy to put up. Had parts left over but they were there if I needed them for a larger doorway.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Sep 19, 2022
oksana
1 out of 5 stars review

Verified Purchase

It worked for first 2-3 weeks

It worked great for the first 2-3 weeks after that the unlock button got stock and doesn’t work now.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
reply from DorelJuvenileSupport

Thank you for your review. We are sorry to hear of your experience and our Consumer Care Team is happy to help! You can text us at 812-652-2525 or call at 1-800-544-1108.

Sep 16, 2021
GCF
3 out of 5 stars review

Verified Purchase

Should have designed to auto latch

Seems sturdy enough, but should have designed to auto latch when closing and easier to operate latch.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Sep 18, 2021
Mel
1 out of 5 stars review

Verified Purchase

Door gates are out of alignment, doesn’t latch.

Bought two, neither one latch. The door part is out of alignment and doesn’t come close to latching.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
reply from DorelJuvenileSupport

Hello there. Thank you for your review. We are sorry to hear of your experience with your gate. When the gate is out of box, the gate door will not line up with the lock until the gate is installed/pressure mounted. If you still have your gate and need assistance, please feel free to contact our Consumer Care Team at 1-800-544-1108 or via text at 1-812-652-2525 as we would be happy to assist.