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Customer reviews for Safety 1st Easy Install Walk-Through Gate, 38" x 28", White for
Safety 1st Easy Install Walk-Through Gate, 38" x 28", White
4.1 out of 5 stars
stars178 ratings166 reviews
  1. 5 stars63% (112)
  2. 4 stars15% (27)
  3. 3 stars5% (9)
  4. 2 stars4% (7)
  5. 1 star13% (23)

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Showing 1-10 of 166 reviews
Oct 31, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] This is the third one of these baby gates we've purchased to baby proof throughout our home. It is a quality baby gate.

Review from walmart.com
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Aug 11, 2024
Michelle
5 out of 5 stars review

Verified Purchase

Easy install

I like how easy this was to install. It can be used as a pressure mount (which is how I put it up), or you can screw the wall pads into the wall. Leveling the gate is also very easy if you follow the instructions and do NOT remove the zip tie holding the swing door to the gate until you are done. I love not having to fumble with trying put up/take down a gate when putting my son to bed, or just putting him in his room while I get things done around the house. definitely worth the money!

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Sep 25, 2024
Elle
5 out of 5 stars review

Verified Purchase

Definitely recommend

I share a house with a dog owner. Since I have a slight allergy, I needed to be able to keep the dog out of my portion of the home. This works perfectly. I like that it's pressure mounted so no holes need drilled in the wall. And the walk-through feature saves so much time and hassle. It's easy to operate as well.

Helpful?1ZDNULDY0GE313741674206
Nov 11, 2016
POPPY07
5 out of 5 stars review

Verified Purchase

Good Dog Control Gate

I bought this to keep my dog out a certain area .Easy to put up only took a few minutes.No tools need just foloowed directions. Having it open two ways helps easy for my grandchildren move from room to room. If you're using it to keep children safe other than my use for it. you lock the gate at the bottom. I recommend this product .It at a good price also.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Aug 31, 2020
gag8
5 out of 5 stars review

Verified Purchase

Gates work perfect

I love these gates. I cannot attest to the ease of putting them in since one of my Grandsons installed them for me. It took him less than 30 minutes from the time he opened the 3 boxes to the time they were fully installed. They are adjustable as far as the ease in opening

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
Sep 4, 2021
Frankie1220
4 out of 5 stars review

Verified Purchase

Works at holding my kid 'behind bars'

Seems pretty sturdy and I like that I don't need an extra tool to tighten the gate to the wall. My only issue is that the tension for the lock requires quite a bit of pressure. I think it's unnecessary because I doubt a young kid would be able to open it. But for the older folk, I think it would be quite a challenge to use that much pressure every time you need to open the gate.

Review from walmart.com
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Jul 31, 2020
Cristina
4 out of 5 stars review

Verified Purchase

Great purchase but noisy

The gate is just as pictured. Very sturdy and easy to install. I only gave it four stars because the lock is VERY noisy. To open and close the gate you have to push a button under while simultaneously moving a lock on the top. Both locks are plastic and make tons of friction when you are unlocking them. We bought the gate for upstairs and although it is not next to the kids' bedrooms it has woken up the kids a few times. Regardless, it serves its purpose.

Review from walmart.com
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Jul 13, 2021
Kathy
4 out of 5 stars review

Verified Purchase

Good basic gate

This gate was my second attempt for confining my dog to an area of the house. The first gate I purchased fit the wider door opening, but the actual width of the passageway was very small, even for my small frame. It didnt swing both directions, which I found annoying. This gate is much better in both regards, though I would like it better if it opened to more than about 135 degrees. The opening mechanism is a little tricky at first, but it gets easier to manage with one hand after a few tries. No way a little person would be able to unlatch it. All in all, Im satisfied with this product.

Review from walmart.com
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Apr 28, 2026
KittyKat
3 out of 5 stars review

Great gate until it wasn’t

This product was great, until it wasn’t. It’s been stumbled onto a few times which caused need for readjustment. Hey, not a problem, I get that. After a while I noticed we were no longer able to latch. That is when I noticed the rubber stoppers were worn through by the adjusting screws and they made large holes in the drywall. Could not fix them and can’t find replacement. The whole gate is useless now.

Review from doreljuvenile.com
Helpful?1ZDNULDY0GE313741674206
reply from Consumer Care Team

Thank you for sharing your experience. We’re sorry to hear that the gate eventually stopped latching properly and that the worn stoppers caused damage to your wall — that’s understandably frustrating, especially after needing to readjust it a few times. We’d really appreciate the chance to look into this further and help find a solution. Please reach out to our Product Tech Team at 1-812-314-6555 so we can review what happened and provide the support or replacement options you may need.

Oct 16, 2021
Patrick
1 out of 5 stars review

Verified Purchase

VERY difficult to unlatch

Within the first week, we started having difficulty releasing the latch. The adult women in my household struggle to open the gate - it takes both hands. I'm a big guy, and I struggle to open it, though I can do it with one hand. Sometimes it takes multiple tries. I disassembled the latch - and everything inside is in working order. Meaning, it operates exactly as it was designed and manufactured. So nothing is broken. It is just very poorly designed and manufactured. The internal parts fit loosely, and appear to be made of cheap plastic. I'm not at all surprised it is hard to open after seeing how the internals operate. Ultimately, I removed the secondary safety mechanism. I'm using it to keep my puppy in the kitchen, and he doesn't have opposable thumbs, so I can do this without risking a child's safety. I don't recommend this approach to anybody with a child. If I had a youngster in the home, I'd throw this one away and buy a different brand.

Review from walmart.com
Helpful?1ZDNULDY0GE313741674206
reply from DorelJuvenileSupport

Hi there. Thank you for your review and we are sorry to hear of you experience with your gate latch/locking mechanism. Our Consumer Care Team is happy to assist. Please feel free to contact us at 1-800-544-1108 or via text at 1-812-652-2525.