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Customer reviews for SAMSUNG 65" Class Q7-Series 4K Ultra HD Smart QLED TV QN65Q7DAAFXZA for
SAMSUNG 65" Class Q7-Series 4K Ultra HD Smart QLED TV QN65Q7DAAFXZA
4.7 out of 5 stars
stars
2,039 ratings1,959 reviews
  1. 5 stars80% (1,630)
  2. 4 stars15% (303)
  3. 3 stars3% (52)
  4. 2 stars1% (30)
  5. 1 star1% (24)
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Showing 521-530 of 1,959 reviews
Oct 25, 2022
Reviewer name: Lovesamsungtv
5 out of 5 stars
5 out of 5 stars review

Love this tv

[This review was collected as part of a promotion.] My Samsung tv so far I really love, beautiful picture and easy to find apps. Love all the things it can do, I love all the apps and the power saving remote. This tv is perfect for entertainment and watching sports.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
May 23, 2022
Reviewer name: DigitalWhiteboard
5 out of 5 stars
5 out of 5 stars review

Great for mirroring meetings online!

[This review was collected as part of a promotion.] Ive used my tv for online business meetings and for in person as well! I mirror my electronic device to the tv and now it's served as a digital white board where people online and in person can view it clearly!

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
Apr 10, 2021
Reviewer name: MLDR
5 out of 5 stars
5 out of 5 stars review

Best Pic & Sound Quality

[This review was collected as part of a promotion.] We bought our television about 3 months ago and we wanted to be sure we really tested it out before leaving our review. This TV is the best hands down by a long shot. Compared to others we have owned in the past. The sound is amazing , it almost makes you feel like you are in a theater, due to the directional sound system it has built in. Therefore making the sound as if it's all around you !! Even behind you on certain scenes! The picture quality 4K is absolutely perfect. The shows seem so realistic as if they are in front of you because the picture is so clear and crisp. It has a lighting and darkening mode that makes the parts of the pic stand out that should and darkens in areas that need it the most. We could not have picked a better TV, my only regret is not buying a bigger one than this one ! But that will be our next goal is a bigger screen size so that we will feel like we actually are in the theater. We host alot of UFC parties and Football get togethers so this is going to be the best year yet being able to watch it on our new Samsung 4K QLED 55 in the living room. Plus I have it set it really cute too so that is a plus for us ladies. Lol I definitely reccomend this TV to anyone.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
Jun 29, 2021
Reviewer name: SavageFutaHime
4 out of 5 stars
4 out of 5 stars review

Great for Gaming

[This review was collected as part of a promotion.] We mostly use out TV for streaming, and gaming. That being said, the quality is great for gaming, and even better for streaming. Nothing beats quality graphics when you're playing a FPS and need to see even the smallest moving pixel for that long distance shot.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
Oct 6, 2022
Reviewer name: CSamsung
5 out of 5 stars
5 out of 5 stars review

Great Picture AMAZING Soung

[This review was collected as part of a promotion.] This Samsung TV is 5 years old technology or more and it still performs like it is brand new. The picture is just as crisp as it was the first day I turned it on with absolutely no degradation. It's thin, was easily mounted using a generic wall mount, but best of all has to be the speakers. After my last thin TV I was expecting to have to buy an additional sound bar, but no. With my previous TV I was regularly turning the volume up to 75+ out of 100 just to get normal sound. This QLED 4K, despite being shockingly thin, has amazing speakers. I regularly play movies and music at 15 out of 100. On a rare occasion I might turn it up to 30 but at that point it's almost too noisy. Never have I listened to this TV with the sound above 60 out of 100. The remote is intuitive to work one-handed and has great battery life. This is an absolute must buy.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
Sep 24, 2021
Reviewer name: BobOB
4 out of 5 stars
4 out of 5 stars review

Very Pleased

[This review was collected as part of a promotion.] This TV replaced an 11 year old DLP TV which we really enjoyed. The DLP had a very crisp picture but we noticed a very sharp picture difference with the new Samsung model. We occasional see a slight bit of ghosting during a fast movement on screen but overall, the colors are vibrant. I'm still learning the system bud did notice a couple things I'd like to see improved. I'd like to have the ability to move the icons for apps like Netflix to different parts of the tray and would like to hide those apps that are not being used. Even those we have the Dish Network Hopper and Joey system, it was tricky setting up the remote to take advantaged the Dish Network features. I finally figured a work around that satisfies our needs. We had the previous QLED 60 model. The TV stand for that model is different t than this unit. Personally I felt that the previous stand system worked better for my needs.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
reply from Samsung Brand Ambassador

BobOB, Thank you for purchasing the Samsung Q70A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. From your Smart Hub: Simply select an app and press and hold the ‘Enter’ button in the middle your remote’s directional button pad. You will see a popup menu with options to move or remove it. From Apps: Home > Apps > Select the desired app. From there, you can add to home, lock, move, reinstall or delete. If there is anything we can do to further assist and improve your user experience, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Oct 5, 2022
Reviewer name: nelrdo
5 out of 5 stars
5 out of 5 stars review

PERFECT TV

[This review was collected as part of a promotion.] It's actually good in everything gaming, streaming, and specially watching for sports i really love the frames that samsung has, the graphics is so perfect. esp. when me and my friends are playing ps5 i really like how the graphics merge with the ps5. you guys did a great job please do not give up making some perfect samsung tv's

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
Apr 19, 2021
Reviewer name: PlutoZass
4 out of 5 stars
4 out of 5 stars review

Very good quality picture!

[This review was collected as part of a promotion.] I find the quality of the clarity of the picture very good, but there is some serious need for major improvements in both the audio and the remote control!! Audio is very uneven in the levels of volume during a movie, fluctuating far outside of the spectrum of the video feed. Often having to move the volume control to 100, just to hear a program when the tv is 5 feet away from my head! Then, when a commercial comes on it practically blows the speakers and I must quickly 'mute' the volume until returning to the program!! Additionally, your computer only recognizes a select group of optical audio external compatibility. I personally use audio headsets for part of my evenings programming, but your computer chip doesn't recognize intentionally acclaimed external equipment like "Sennheiser" headphones!! As far as the remote control, it is poorly designed from what I have experienced so far in usage! How poorly alone is the fact that ALL volume functions are controlled with one very small lever device, that will likely be junk within a year!!!!! Additionally, your remote design reduced buttons by placing multiple functions within select buttons. This creates multiple misapplications of functions while attempting to watch programming. I will admit that I am still a beginner at mastering this units capabilities and functions, but I'm not exactly pleased with instructional documentation, 'without' using a voice command computer to dictate my usage or programming.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
reply from Samsung Brand Ambassador

PlutoZass: Thank you for choosing the 2021 Q70A QLED 4K TV and taking the time to share your experience. I’m glad to hear that you are happy with the picture brought to you by our Direct Full Array designed to bring scenes to life with more precise contrast controlled by in-screen lighting that delivers deep blacks and pure whites with minimal halo or blooming. Adaptive Volume+ is a feature that automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. You can turn this option on/off by going to Settings > General > Intelligent Mode Settings Your wireless headphones can be connected via Bluetooth by going to: Settings > Sound> Sound Output > Bluetooth Speaker List Your thoughts regarding the remote control design are appreciated and will be shared with our product team. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 30, 2021
Reviewer name: Kming07
5 out of 5 stars
5 out of 5 stars review

Great for gaming!!!

[This review was collected as part of a promotion.] The picture quality is outstanding, preforms great with the latest generation of consoles. A extra convenience the controller is actually compatible with my ps5. All of the apps featured work perfectly I honestly couldn't ask for a better tv.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
Apr 26, 2021
Reviewer name: Reee
3 out of 5 stars
3 out of 5 stars review

Broken product.

i was excited to get this tv, when i got it and open the box their was a line on the screen, i plugged on the tv and it was broken in the top. i was furious, called customer they told was very nice sent the return label and told me when they get the tv back they will refund my original paymeny method...nope... when samsung received the product i got an email saying i will get my refund in 10 business days after they complete their investigation...10 days i have to wait before i can reorder a tv that i got broken.

Review from Samsung US
Helpful?7ENH4H8TEGBK13740406124
reply from Samsung Brand Ambassador

Reee: Thank you for your review of the Samsung Q70A TV and for sharing the issues that you experienced with the delivery of your unit. We appreciate your patience in having to deal with this inconvenience. You can track your request status, see your order history, and contact Samsung Order Support at 1-855-726-8721 Should you need assistance with your new unit, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions