Customer reviews for Lifetime 20' x 8' Outdoor Storage Shed (Dual Entry) forMember photos









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Love shed but install was lousy
This is a very nice shed. When I ordered it I arranged to have it installed, I'm disabled and can't do it myself. I received a phone call from Jenny at Lifetime Products, Inc to arrange a date to set up my shed. I then received a call the day before telling me there was an “emergency” and had to reschedule a week later. I was informed that the shed had to be installed on a platform. I arranged to have Lifetime Products build a platform for me at a charge of $550! After a whole days work the installers said they finished and cleaned up the mess. I go and check out the shed and the two side doors did not match up and could not be secured. A week later the floors become soft and the other two doors would not match up. I called Lifetime Products, Inc and they gave me a date to come out to fix the shed. Two days before the scheduled fix date I get a call telling me an “ Emergency “ came up and wanted to make the repair the next week. (Sound familiar?) I told them to forget it!
Horrible
I bought one like this one, just a smaller size 8X15. I thought because it was made in the USA that it would be a nice shed. Boy, was I wrong. The company Lifetime is horrible to deal with. My shed leaks from the roof, the doors do not match up right, the skylights also leak. I have repeated everything that they have told me to do as well as put the new parts in that they sent, still leaks and the doors still do not match up. I have now asked them to just come and remove it from my property and thier response was it wasn't for them to do. That I am to get refund from Sam's Club and I don't know what to do with the shed as of yet.
Good thing I had lots of experience,
Good design, instructions fair, price fair, assembly easy if you are not too old or physically hindered by past injuries. I am 77 & my wife is 74 and we had no help from anybody. It took over 2 weeks for delivery. Had to wait most of a week for breeze to subside.
Do not order if you live in Guilford County, NC!
After checking out a store display in my local Sam's Club, I decided that I would like to have a Lifetime Products storage shed, to replace my current shed. I ordered item 876556 online, paid extra for it to be installed, and the kit arrived in around a week, on a skid. After going around and around with Guilford County permitting and planning representatives for several weeks, and dealing with other Lifetime Products representatives by email and by phone, I was getting very frustrated, with nothing but a concrete base that I could not use (unless I found a shed that was acceptable to Guilford County). One inspector finally told me that Guilford County required a 90 mph wind rating. Since this kit has a 65 mph wind rating, Guilford County could not allow the shed kit to be installed. I contacted Sam's Club a week ago, and given a return authorization number. I was told that I would be contacted by (probably) by a freight company, in order to finalize arrangements for pick-up. A week went by, but I never heard from anyone. I contacted Sam's Club again today, and was told that Lifetime Products was very difficult for Sam's Club to reach, when a return was being requested. I was told that they would not even answer the phone a lot of times. I now wish that I had not even been tempted by the sale price of this kit! I am very disappointed!!! Now, I am stuck with a kit that I can't use. I'm wondering if it will ever get picked up, so that I can get credit for my purchase. I feel that Lifetime Products has let me down. I am wondering why they would even be allowed to offer a kit (with a 65 mph wind rating) for sale in an area that requires a 90 mph wind rating! If you want nothing but frustration, go ahead and order this kit! You could be waiting for a long time, before you get your money back!
I am going to reach out to Sam's to see if we can get your info since I do not have a way to contact you. I apologize for the huge inconvenience this has been for you. You have every right to be frustrated. We have an extreme weather kit that when installed has an approved wind rating of 94 mph and is approved in even the harsh wind climate of Dade Co. Florida. I have this document on file and I am not sure why this was not discussed with you when you called in? Please email me at reviews@lifetime.com so I can help you get this issue taken care of. We can either get the documents and extreme weather kit to you or I will help you get your shed picked up and refund back ASAP. -The Lifetime Reviews Team
Awesome product
[This review was collected as part of a promotion.] I bought the Lifetime 20x8 shed nearly a year ago..what a happy buying decision I made! This product a wonderful addition to my backyard not only in appearance but in funtionability. I had this shed professionally installed by recommended factory installers and they did a wonderful job on this installation. I highly recommend using installers that know what there doing. I would recommend this product to everyone without hesitation!
Love the product and the service!!!
[This review was collected as part of a promotion.] I bought this a couple of years ago, the setup was pretty easy, my younger daughter actually helped me with it, she said it was like putting Legos together ;-) I put mine on a concrete slab and anchored it in, and it's been rock-solid. So what prompted me to write this review is their customer service. I recently noticed that one of the clear panels running at the crest of the roof was getting split at the bend of the plastic, potentially allowing for leaks and junk to get in. I called customer service looking to see what parts I would have to get to replace/repair the item, and they actually setup an order for me to get the newer version of these panels which were more sturdy, but they didn't charge me and shipped them free. Gotta love a company that really stands behind it's products!! You've got a customer for life, I HIGHLY recommend them!!!
20/8 storage shed
Great storage shed very happy with this product. I paid to have it assembled. I read other reviews and decided I didn't want to spend a day are so assembling the shed. It took the guy I hired a full day. The shed is very sturdy. Perfect for what I need it for storing the zero turn mower and other yard tools and ladders freeing up my garage for the cars only.
Well designed light weight structure
[This review was collected as part of a promotion.] This is a very well designed light weight structure. It's easy enough for a small lady to build. The roof, and main door gable were big challenges. I would have color codeed the tubing for the two doors since they were different. Instructions are complicated. Tool parts are labelled, if the little plastic bags could also note where they were designated, that would eliminate guessing in the process (i.e. roof parts, windows parts...etc). I had put some netting around my wood foundation to prevent uninvited critters.
Comedy of errors
It would have been helpful to have the box noted that actually contained the instructions instead of playing hide and seek. I strongly recommend going on Youtube and reviewing installation videos, there more helpful then following the instructions that come with the shed. Parts were labeled which helped however hardware was so poorly labeled that it easily added a half a day of work trying to figure this part out. Two of us worked two full days to complete the build. This did not include the time to make the platform. I choose to build a wood platform. I am DYI but very handy and not afraid of any challenge. The instructions had so many errors that it became funny in trying to find them. We finally used common sense and were able to finish the build. This is not a project for the faint of heart (or anyone that is tied to following directions exactly how they are written - you'll never finish). Many of the pictures do not match the written instructions. Unfortunately these errors were inconsistent so you could not just rely on the pictures of the written instructions
This thing was PERFECT to build!
[This review was collected as part of a promotion.] To anyone reading reviews and considering buying this shed: I give this shed a perfect 10/10 rating for instructions and build quality. I did 95% by myself (just needing help for the roof skylight piece). Amazingly not a single piece was missing or damaged. Also, everything fit together perfect. I just finished installing the snow load kit (comes with it) and thought to myself that I really should write a review about how great this shed is. To whomever designed this, it really is impressive how well it fits together. The roof is very strong and I have no issues with the doors catching. The only small comment I will make is that the directions do not indicate which doors (for front or side) require which height hinge rods. You have a 50/50 shot and I was unlucky. The instructions just need to be updated to clarify which is which.



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