I bought this for whole home backup. I had already wired in the plugin and transfer switch. Setup of the generator was easy. I added the oil and gas as described and then I had to charge the battery before it would start. After running it for the break in period I hooked it up to the house and it ran everything Including my pool and 4 ton A/C system. I ran the whole house for 30 minutes then let it cool down. I will write more after the first power outage.

I had to wait a long time to find one of these in stock, but eventually received one a week ago. The (large) box was placed in my garage by the delivery company. Assembly was easy sitting on it's wooden pallet. Getting it off the pallet is a different proposition. Be sure that you appreciate how heavy 600lbs really is. You need something capable of lifting that. At the limit, four reasonably strong men could probably take a corner each and lift it while someone pulled the pallet out from beneath it. I used the front loader on my tractor with the bucket removed. The weight is the only negative so far, but I knew that when I bought it. On the topic of weight, I would be very reluctant to try to move this down any sort of hill/slope by hand. I initially put just over a gallon of gas in the tank. It wasn't enough. Given the size of the tank, I wasn't surprised. Added 5 gallons more, and it started with no problem. Is it noisy? Well, any generator that runs at 3600 RPM is going to be noisy, but I have a 6kw generator that I have been using to power essential items, such as freezer, water pump, family room lights, microwave, kettle etc. This is, subjectively, no noisier. It is obviously a different sound, twin cylinder vs single, large cooling fan etc. But placed in the same location where I used the old generator, with the doors closed, it is practically inaudible, as was it's predecessor. Adding a second socket to power the rest of the circuits I was able to power the entire house and run different appliances, water heater, etc. I also tried out the AC, which fired up ok. I don't dare switch it into heat-pump mode though, it has twin 20kw heat strips, and my thermostat is a little too liberal with their use, and there is no way to disable them. One comment on using the less expensive 50A plastic covered cables. I tried them out in 65°F weather, and even at that temperature, they are very stiff. Mine also have right angled plugs rather than straight which makes plugging them into the generator difficult unless you do it right. The wheel gets in the way if you try to plug in directly. The trick is to lay the cable behind the wheel and plug in the front/leftmost first, then lay the next on top of that and plug in the second. It's easy this way (see the attached photo). Alternatively, pay a lot more for rubber covered cables and/or find cables with straight plugs rather than right angled. It's also worth noting that the plastic covered cables become MUCH more flexible when they are warm, so you might consider storing them indoors rather than next to the generator.

Hopefully, I will change my mind soon. As of now, my brand-new WGen20000 will not start. Not even a sound. Followed the starting directions. Battery charged, plenty of fuel and oil. Pushed the button with no sound. I've got a big job that requires this size machine, and I will not be ready because of this issue. Received the machine with the box already open with parts missing. Right now, it just seems like a bad expensive purchase. Does anybody have any suggestions?

This generator is LARGE !!, Uncrated ,filled with oil, Filled up fuel tank, connected Battery, Fired Up Instantly !!, Everything functions as it should. Running at approx 50% Load it will run our whole house, Heat Pump, Stove, Microwave, Washer & Dryer, All appliances.... This thing doesnt even struggle a bit.. Bring On The Storms !!!

The generator was easy to set up once it arrived. Wheels went on easy, crossbar, battery hookup, oil and gas and it started right up on the first try. It has an onboard battery charger so as long as you have enough juice to start it, it will fully charge the battery as it runs. The remote start is also a nice feature and works from a pretty good distance. Overall the unit appears to be well built and I will be ready the next time that my power goes out!

I was looking for a gasoline powered generator that had enough power to run my whole house as I do not have access to natural gas where I live.I was pleased to find out that the initial setup was a breeze and when it started on the first try I was very pleased, for a huge generator I was quite pleased that it was actually quieter than the General I had at my previous residence.

Garbage electronics. Too complicated and too much to go wrong. Took first generator to be repaired and the repair shop had a heck of a time getting any contact with the company. Finally after 3 months of phone calls and emails. They sent me a replacement generator with no serial number so I'll have fun selling this piece of crap that is doing the same thing the first one did by cranking but not starting. Just cranks until the battery cable melts

This has been one of the best investments I've made so far!!! The wgen 12000 has out performed every job and tasks ive had. Lately with the power outages we have had, our Westinghouse generator has kept my family with power and as well as some of the neighbors around us keeping them warm and the appliances going Thank you Westinghouse!! Truly yours, From the Thompson family

We bought this generator to run a food truck. It starts great, but turns off on its own every 5-20 minutes. We have done all of the troubleshooting and nothing helps. It is very frustrating. Also, it is very loud. The power is great, but that doesn't help much if it won't stay running.

Purchased the Westinghouse 12000 generator for our home. Due to a number of power outages in the last few years, we decided to invest in a product that we could power our house with. The ease of moving the generator into place when we need it or loaning it to our family members if they would lose power, also starting it with a push of a button. Operating it with ease due to the operating manual that comes with it. Would and will recommend this to anyone.