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Member ratings & reviews for
Westinghouse WGen12000c 15000 Watt Remote Electric Start Gas Portable Generator
4.7 out of 5 stars
stars1,183 ratings1,183 reviews
  1. 5 stars79% (939)
  2. 4 stars14% (162)
  3. 3 stars4% (44)
  4. 2 stars1% (7)
  5. 1 star3% (31)

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Showing 11-20 of 1,183 reviews
Aug 27, 2025
Paulrg
3 out of 5 stars review

WGEN14500/18000, initial review

Only 3 stars at present until Westinghouse responds. And, no recommendation until Westinghouse responds. Assembly instruction are clear, and assembly and initial setup went pretty well, but there are a couple of issues. Once the wheels are on, the battery cannot be removed to connect the cables, so off came the wheel. Also, the dip stick is awkward to use because on a instruction plate above the stick's grip. Still, minor issues. I put in 5 gallons of 87 octane unleaded gas (<10% alcohol). The generator started immediately, with no issues. I let is run for an hour without any load connected. I do have a concern about the engine and generator stability. The engine RPM had a slight instability which sounded like a very, very, slight misfire, but no popping from the exhaust. Voltage and Frequency shown on the set's display was 240 +/- 1V, and 59.6 - 59.9 HZ. I did not connect it to my house, choosing to wait until the following day. Following day: The set powered up immediately, which was nice, but I noticed that the display was now showing an unstable frequency 59.3 - 59.8 HZ (why lower than yesterday?). Voltage was 240/241 V.. Stopped and restarted the set, but no difference. I had intended connecting to the house though the 50A inlet and interlock, but, before doing so, I decided to first look at the voltage waveform with an oscilloscope and meter. I was surprised to see that the intended sine wave looked more like a triangular wave. I don't know if this is the correct output from the Westinghouse generators, so I will look forward to Westinghouse's response. Attached are two video's showing the generators output vs my utility supply. For a valid comparison, the same test setup was used. Couldn't attach the videos because it seems that Westinghouse only accepts YouTube videos, so all I can show is a photo of the WGEN's output waveform.

Review from westinghouse.com
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Sep 10, 2025
RoadWarrior
5 out of 5 stars review

This Generator Far Exceeded My Expectations!

I live in a luxury RV in the FL Panhandle and I wanted a generator that could handle 3 air conditioners, washer/dryer, refrigerator, and everything else in the event of a power outage. The dual fuel provides an excellent option in case gasoline becomes scarce. We thing we are now prepared for any electrical outage. Excellent product! Thank you!

Review from westinghouse.com
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Oct 1, 2025
Eric!!!!!!!!!!!!!!!!!!!
5 out of 5 stars review

Great so far

I bought the WGen14500TFc last year. It runs like a champ and it easily powers my entire home except for central heat/air. I don't know that it wouldn't also handle the HVAC but I may consider adding a soft start before I try. It is a little noisy but I knew that going in and it is a fine tradeoff to have this level of backup power at a good price point. Right now my only recommendation to improve the generator would be for it to come with a magnetic oil drain plug.

Review from westinghouse.com
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Sep 24, 2025
sammo39
5 out of 5 stars review

Ready for the Florida Storms

I just received this generator. Set up was easy if you follow the manual. When adding oil make sure you do so incrementally. My unit had a little residual oil from the factory, so you likely won't need the whole quart. Pairing the remote was a breeze and start up was easy. After the break in period I will update this review. So far I am very pleased with my purchase.

Review from westinghouse.com
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Sep 29, 2025
TonyAnn
5 out of 5 stars review

Good purchase, great features, easy assembly

We bought this product in September 2025. At this point, we are extremely satisfied with the quality and the features of this Westinghouse portable generator 18,000 watt/50 AMP. Only assembly required ..... wheels and a lift bracket. Hooking up the battery was a bit more of a process. You have to remove the battery from its tray to reach the positive negative posts. Tools are included. Love the fuel gauge, which is easy to read on top of the unit. Handles are already connected that fold down for storage of unit or pull up handles to move the unit. Oil is also provided in a separate box. Once oil & gasoline were added, unit started up immediately. True test will be during a future power outage.

Review from westinghouse.com
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Sep 6, 2025
TBlade
5 out of 5 stars review

Reliable Power and Great Flexibility

I've been really impressed with this generator so far. The tri-fuel option is a huge plus, giving me the flexibility to use gas, propane, or natural gas depending on what's available. It starts up easily and runs smoothly, providing plenty of power for my home during outages. The CO sensor adds extra peace of mind for safety, and the overall build quality feels solid and durable. It is on the heavier side, but the wheels make it manageable to move around when needed. Overall, a dependable and powerful generator that does exactly what I need.

Review from westinghouse.com
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Aug 21, 2025
Three putt Al
5 out of 5 stars review

Power outage peace of mind

I bought this generator after a recent widespread 3-day power outage. We have 2 freezers and scrambled to find someone who could help us store all the frozen food. An electrician highly recommended this unit and did the installation for us. We like the units many features such as remote start, quiet operation and versatility of the tri fuel system as well as its ability to handle most of our needs.

Review from westinghouse.com
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Aug 8, 2025
Bad Generator
1 out of 5 stars review

Not worth the money

My unit ran great the first few times I used it. After the 3-4 time I went to use it, it wouldn't start and if it did only stayed running for a few mins. Took it to factory authorized repair that kept getting same bad part several times. After 2 1/2 months they are finally replacing the unit, I'll never buy another of these.

Review from westinghouse.com
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Mar 11, 2026
OtPot
5 out of 5 stars review

Well satisfied with my purchase

We received our new generator early this morning and have it unpacked, assembled and initial start up. It was very well packed and it appears to be well made and very stout. It is heavier to move than I thought it would be (but I am almost 75 years old). It is relatively quiet as we could hardly hear it from out bedroom. I think we will need an enclosure for it so I don't have to move it. I hate to say this but I am looking forward to running it when we loose power.

Review from westinghouse.com
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Jan 23, 2026
StuckLikeChuck
1 out of 5 stars review

Will not start

Just took the unit out of the box and it won't start. Fully charged the battery with the trickle charger. Engine still won't turn over. Plus, it has no manual start option, so I'm dead in the water. Hope this storm doesn't cause the power to go out.

Review from westinghouse.com
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