I have been wanting to get a hot tub for awhile now but didn't want to make a commitment on such a big purchase. I saw this on sale and read all the reviews and talked it over with my family and decided to give it a try. It's the best investment I've made so far. I live with my adult children and my parents, we all love it and use it. If you're thinking about buying a hot tub try this one first . It's comfortable, no seats or lounges. I purchased foam playroom puzzle mats to go underneath because I read it in other reviews and that helped with making it nice and soft when sitting in it . I sneak out at night when it's cold , since I live in Florida and it's amazing

The hot tub has thrown the E02 code since it was delivered. I have tried everything in the manual. According to the manual the only way to contact with bestway is through their website and submitting a form. I have tried several times to get in touch with the customer service and no one has called or emailed me back.

The first one we received we could never get powered on because the gcfi kept tripping. Sam's was amazing though and sent a replacement the same week and they setup fedex to send back our unit the next day. Fed ex even helped finish boxing and brought tag to ship it back. I've never had an easier return experience. We are beyond happy with this purchase. Air jet bubbles are strong and it has been great for my back. Plenty of room for 2 to 3 people. More than that you will probably touch each other but room for more if you wanted. I recommend ordering chemicals and a floating light/speaker when you decide to take the plunge and buy one. Also purchase a mat or foam boards to place underneath for added cushion and thermal help. Pros: In summer heat hot tub heats up a lot on its own using less electric. Airjets are powerful. Cover is easy to remove and place on. Controls are easy to use. Lots of space to stretch out. Easy to change filters and add tablets. After a few weeks hot tub has not lost air. Easy to fill and set up. Cons: Cover is hard to keep well inflated if you bend it. If you keep it flat it stays inflated longer. The cover clips are sometimes hard to undo and tighten to keep things in plaxe if weather is bad. Chemicals can be a bit of a learning curve, but easier the more you learn. Not the hot tubs fault! Lol Debris tends to collect behind air bubble jet liner. The timer/delay must be reset each time it finishes cycle or you can just leave filter/heat on all the time. Takes awhile to heat up if you let temp get down low. Airjets use outside air so if air oursoors is cooler hot tub temp will cool down dramatically. A few degree drop in minutes. If warm out not much of drop if any. No real jets. No shade canopy made for the square models. Airjets are loud and you cant hear much outside of tub. Poor instructions and no chemical guidance on printed instructions, but online there is lots of help. Must disconnect unit to air up cover and tub. Electricity use went up a bit. I hope this helps soneone. Overall for an easy portable hot tub, I highly recommend this tub. Its really great to try to see how you like a hot tub before taking the plunge on a hardshell.

We were so excited to use our new inflatable hot tub but unfortunately it would not stay inflated. We had to back everything back up to return it. Such a pain

Awesome inflatable hot tub!! Very spacious for 2 adults. Jets are super powerful. Only took 10 hours to heat up but its summer now. Had to watch YouTube video to help with set up. Instructions have pictures but no clear directions lol

Works great. Helpful to have a source of hot water to cut down on time it takes to heat up. We connected hose bib to hot water behind Washer. Also buy chemicals to keep it clean when you order.

The hot tub itself works great but the blow up top does not fit tightly when closed allowing heat to escape unnecessarily and leaving the hot tub sides exposed at times to the elements (sun)

Bought it and not a week later the numbers on the display stopped working. Contacted a best way and was told to clip the cord send a photo and haven't heard back. Now waiting with a brand new spa with a cut cord.

Perfect for my husband and myself. Easy set up and easy to clean and refill when needed. Read a lot of reviews and followed advise and used anti fatigue mats underneath spa and it makes it very comfortable!

Adore this! We put it in our basement and use it multiple times a day for the last month. It's been great. Some issues- there's no instructions in the box. No worries- we easily found it online. But even better - there are great videos on how to set it up, how the panel works, and how to care for the hot tub. I ended up ordering about $50 of supplies to manage the water quality. The best thing is my husband bought me a lovely light show that looks like the aurora borealis. Would buy again. And I have already convinced a co-worker to buy it.