Customer reviews for SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person

Customer reviews for SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person for

SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person

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4.3 out of 5 stars

stars289 ratings142 reviews

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Showing 111-120 of 142 reviews

Jul 23, 2023

nah

5 out of 5 stars review

Verified Purchase

love it

Helpful?

reply from Bestway USA

Hello, we are glad to hear you are loving your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 16, 2023

LOUIS

5 out of 5 stars review

Verified Purchase

good value

Built well Runs great

Helpful?

reply from Bestway USA

Hello Louis, we are happy to hear that you are enjoying your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 5, 2023

Tess

5 out of 5 stars review

So happy I bought this! Exceeded my expectations

We have had this hot tub for over a month now and absolutely love it! We set it up using the YouTube videos and had no difficulty at all. I was worried about keeping the water clean, but I also did YouTube research on this and have had zero problems. I shock it once every week or two with a non-chlorine shock, and then I use chlorine tabs as needed and occasionally add pH up depending on what my test strips say every few days. It could not be easier, and my water has stayed crystal clear for over a month now. (I actually find it kind of fun maintaining the water- lol.) The water initially takes a bit to get to temp the first time you fill it up, but once you get it there it is easy to maintain. We use it almost every night and stay in it for about an hour at a time. When I initially read reviews, I was worried it would go from hot to cold very quickly, but this has not been the case at all for us. We generally start with it at 104 and sit with the jets off for about 30 minutes and then turn the jets on for another 30 minutes. When it was colder outside initially (40-50 degrees) it would go from 104 to 97 over that hour with the jets running the second 30 minutes. Now that it is warmer out (60-75 degrees), it goes from 104 to 100 in that hour. It still feels amazing at 100 though and we could stay in it longer than an hour if we wanted to. This has been one of the best purchases we have made for our home, and we look forward to using it all summer with the water at cooler temps.

Helpful?

reply from Bestway USA

Hello Tess, thank you for taking the time to review your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 1, 2023

4 out of 5 stars review

instructions kind of suck

Dry high quality hot tub. Easy set up, except for the fact the instructions are horrible. Absolutely useless, they would have done better to not include them and make you watch a set up video, which you'll have to do. But once together…yeah, this is good….

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Jul 19, 2023

Duke

5 out of 5 stars review

Verified Purchase

hot tubs for fun!

great deal

Helpful?

reply from Bestway USA

Hello Duke, thank you for your review. If you have any questions or issues regarding your SaluSpa Ibiza: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 10, 2023

Keri C

5 out of 5 stars review

Verified Purchase

Great value, Great product.

Great Product

Helpful?

reply from Bestway USA

Hello Keri, we are happy to hear that you are enjoying your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Aug 25, 2023

Pastor Todd

5 out of 5 stars review

Verified Purchase

Unexpectedly high quality

Great hot tub

Helpful?

reply from Bestway USA

Hello, we are happy to hear you are enjoying your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 14, 2023

5 out of 5 stars review

Boujee on a budget

We bought this hot tub because we didn't have the money for a hard shell one hoping it would do the trick and it's perfect! We've had it for over two months and have used it frequently and have not experienced any problems with it. I'm my opinion it is more of a 2-4 adult size spa, it can fit 6 if you're cozy with everyone. Most of the time it is just my fiancé and I using it and it's great

Helpful?

reply from Bestway USA

Hello, we are glad to hear you are happy with your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 15, 2023

crap

1 out of 5 stars review

error codes

Throws an error code everyday and says needs new filter. After the 3 days and 3 new filters still flashing an error code and won't heat.

Helpful?

reply from Bestway USA

Hello, we are sorry to hear that your SaluSpa Ibiza is giving you error codes. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Sep 25, 2023

jasmall

2 out of 5 stars review

Great early on but didn't even last a year

I had this hot tub for a few months and loved it. Then after a few months it developed a leak from the heating element and you can not get replacement parts for it. Unfortunately I purchased this in February and my August it was not usable anymore.

Helpful?

reply from Bestway USA

Hello, we're very sorry to hear that your SaluSpa Ibiza has stopped working correctly for you. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.