Grb123, While your Q70A TV may default to Samsung’s TV Plus app, please know that you can choose what your TV does when you turn it on by going to Settings > General > Smart Features 1) When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. 2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. Please know that the Last App Used function may not work with all apps. For optimal app performance, please be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may also want to optimize the smart TV performance and address your issue with remote response time with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support > Device Care > Start Device Care If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Thank you, Ajus! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Hi SNRsamsung, I am happy to hear that you are enjoying your new 2021 Q70A TV. I’m glad to hear that both the picture quality and sound are bringing your entertainment setup to the next level. Object Tracking Sound allows you to immerse yourself in 3D surround sound with strategically placed, dynamic speakers that move the sound around you. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung TVs! ~ Samsung Specialist

Reee: Thank you for your review of the Samsung Q70A TV and for sharing the issues that you experienced with the delivery of your unit. We appreciate your patience in having to deal with this inconvenience. You can track your request status, see your order history, and contact Samsung Order Support at 1-855-726-8721 Should you need assistance with your new unit, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

PRIZEwinner, Thank you for purchasing the 2021 Q70A TV and for your review. I am sorry to hear that your TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Ensure you are running the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. 5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the TV continues to turn on by itself continuously, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist