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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 71-80 of 1,455 reviews
Jun 4, 2018
Anonymous
5 out of 5 stars review

I love this mattress!

We've only had it for about a week but I was sleeping through the night starting day 1. Over the years I have "grown heavier" and I read that a firmer bed would be better for me. I never wanted a firm bed but it made all the difference in the world. Morning back pain is a thing of the past and I'm waking up far less than I used to. I love this mattress.

Review from DreamCloud Sleep
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Sep 14, 2018
Anonymous
1 out of 5 stars review

I have not slept in the mattress yet so my overall experience has not been great. I am still waiting on delivery confirmation.

Communication regarding when my mattress would ship, when it did ship and scheduling delivery has been very poor. I was expecting my mattress to ship in a few days as your website stated. I still haven't heard from\n The white glove delivery service provider to schedule delivery. I am disappointed so far but still hopeful that the mattress, when it does get here, will be the best!

Review from DreamCloud Sleep
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May 7, 2021
Mario R.
5 out of 5 stars review

Fantastic

Me and my wife have chronic lower back pain due to a car accident we spent thousands of dollars in different mattress and didn’t work, I saw an advertisement about DreamCloud mattress and after reading the reviews I got excited because 99% of them were good reviews, but I was also scared that if it didn’t work another waste of money. After thinking about it I took a step of faith and I bought the premier mattress and I can assure you that it is the best mattress we have ever had. I highly recommend this mattress.

Review from DreamCloud Sleep
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Mar 5, 2019
Anonymous
3 out of 5 stars review

I am having a hard time getting used to this mattress

I was expecting more of a memory foam feel with all the layers of memory foam. I am having a hard time getting used to the pattern they use on the top layer. It has square pattern with button types at each corner of the square. The buttons at each corner are lower than the rest of the mattress so it feels like parts of my legs and feet have no support. If the top layer was completely smooth it would be a very nice mattress. I'm not as impressed as I was hoping I would be based on everything I read about this mattress.

Review from DreamCloud Sleep
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Mar 23, 2021
Lori L.
5 out of 5 stars review

I love this mattress

I am so in love with my mattress. I didn’t have high hopes when I ordered it. I saw the reviews but still didn’t believe, but wanted to try it. Every morning I wake up and nothing hurts. My old mattress killed my hips and back. Not my Dream cloud. How can something be soft, firm and supportive at the same time? No idea, must be magic! It is truly wonderful and we’ve only had it a few months. If you doubt, try it out! You will love it.

Review from DreamCloud Sleep
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Nov 29, 2019
Anonymous
3 out of 5 stars review

Good - but not for tummy sleepers - rating 3.5

We were pleased with the White Glove delivery and set up of the mattress. It inflated to full capacity in about 24 hours. My husband has been sleeping better ever since we received it. He sleeps primarily on his back. The story is different for me. I am a tummy sleeper. The mattress doesn't seem firm enough to support my stomach. My back is bowed every night. I try sleeping partially on my back and on my side and its better on my side, but I cant fall completely asleep until I get on my stomach. I tried sleeping with a pillow under my tummy, but its too uncomfortable. If anyone has any recommendations on what to to to make it more comfortable on my tummy, please post.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
2 out of 5 stars review

Firmer than expected

First, it took almost 2 months for the mattress to ship. The mattress itself is disappointing. It is a lot firmer than I was expecting after reading reviews and information from various online resources. I keep hoping that I'll get used to it, but so far I have more back pain with this mattress than I had with my 15 year old innerspring mattress. Really disappointed.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

Jun 6, 2021
nanette k.
5 out of 5 stars review

Amazing mattress

This didn’t work out for me because I am 67 years old now and have developed some difficulties with my health. I couldn’t turn over in this wonderful mattress because it was so soft and you get the feel that you are sleeping IN the bed instead of ON the bed. I didn’t consider that when I made the purchase. Any earlier time of my life I would have been soooo happy with it. It is a wonderful bed!

Review from DreamCloud Sleep
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May 19, 2018
Anonymous
4 out of 5 stars review

Perfect product, needs help in other areas.

The dreamcloud is amazing, let's get that out of the way. I can't remember sleeping this well. I'm a night owl but now I look forward to going to bed.\nThe downside: I had to wait a long time for this. The packaging is difficult. A zipper busted when I opened it and cut my finger. And then, while filling out the satisfaction survey I find out they were giving out free pillows...how did I miss this??

Review from DreamCloud Sleep
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Jun 7, 2019
Anonymous
5 out of 5 stars review

New Dream Cloud Fans

I found the dream cloud website from researching beds that were good for people who sleep hot. My husband is one who sleeps hot and sweats at night. We decided to try the dream cloud and since it arrived, he hasn’t sweated at night with this amazing bed. It is so very comfortable I look forward to going to bed each night. My 4 month old son is also a fan of this bed; when he gets fussy, I lay him on the bed and he falls asleep quickly. It’s so comfortable and I have the hardest time getting up in the mornings to get ready for work!

Review from DreamCloud Sleep
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