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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 71-80 of 1,456 reviews
Jun 7, 2021
Wendy R.
5 out of 5 stars review

Perfect Mattress

I wanted to give it at least a month before reviewing. I must say we absolutely LOVE this mattress. The quality, the ease of set-up, everything about it is perfect. I was extremely skeptical after having worked in the furniture industry, on ordering a mattress online. Not anymore!! The price was spot on and much more reasonable than the more expensive lines but feels just as nice!

Review from DreamCloud Sleep
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Mar 20, 2021
Ioana G.
1 out of 5 stars review

More than a month & no mattress!!!

I can’t comment on the quality of the mattress, because I don’t have it! I placed an order on Feb 12 for the premier full size and each time I called I was told next week it looks like it’s shipping! Your customer satisfaction is not your priority? The shipping window was changed at least 5 times!!! Now I’m stuck...I feel like cancelling it & at the same time I wasted all this time waiting! I just want the mattress already! This is way too much time; if I knew I would’ve chose a different company!

Review from DreamCloud Sleep
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Mar 7, 2019
Anonymous
5 out of 5 stars review

The right choice

I agonized for months over what mattress to buy, spending far too much time at local stores spending moments on far too many mattresses, not really having a clue what it would be like to own and rely on this very expensive purchase every single night, and no real recourse if my selection was wrong. I was introduced to dreamcloud by a friend and long time owner of one. Hesitating because it was far below the price point at all the stores I had been to and the apprehension of not being able to try before you buy. To say I waited to long, spend to much time researching, all while not sleeping well and waking up daily aches and pains, would be a gross understatement. Since purchasing and setting up, the wife and I have slept better, wake up more refreshed, and the back pains I was used to over the last few years have vanished. It’s “just right” in firmness, cool sleeping, and so comfortable I often find myself falling asleep faster and sleeping the whole night through. All I can really say is, I waited far too long to make this decision and dreamcloud was absolutely the perfect option I was hoping for! Thank you for giving me back my rest, thank you for keeping prices down, and thank you for the comfort in knowing you support the product so well you stand behind every night for a full year!

Review from DreamCloud Sleep
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Dec 2, 2019
Anonymous
5 out of 5 stars review

Amazing!

I'd been experiencing back and shoulder pain because my 20-year-old mattress no longer supported me (I'm 6' 1", 260lbs). DreamCloud's mattress is perfect in every way. Comfortable sleeping on my side or on my back. And my back and should pain has gone away! I recommend DreamCloud to anyone! Quick shipping/delivery time and easy set-up!

Review from DreamCloud Sleep
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Jul 4, 2018
Anonymous
4 out of 5 stars review

Sleep much better.

much more comfortable than the last bed that I tried I can sleep on both by side and back and I even find myself sleeping on my stomach this is a first for a long time. great support. Giving only 4 star as bed is a bit bouncy. My wife and I can feel each other move. I'm sure due to springs rather than all foam.

Review from DreamCloud Sleep
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Aug 19, 2019
Anonymous
3 out of 5 stars review

Indentation already starting after a month

The mattress feels incredible luxurious. It is firm and thick. Unfortunately, we already start noticing indentations after a month of use. We both have average weight (M 190 pounds F 155 pounds) so that shouldn’t be the issue. We are grateful for the 12 month try out so we can see how it will hold up over the next few months. Hopefully the indentations are not getting worse.

Review from DreamCloud Sleep
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Apr 15, 2019
Anonymous
5 out of 5 stars review

A great price for a great amount of comfort!

I did a lot of research to determine if this would be the best bed for us, and kept coming back to the DreamCloud! It is comfortable, quiet, and has very little motion transfer. It is more so on the firm side of the spectrum, but is still able to provide support and comfort.

Review from DreamCloud Sleep
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Nov 8, 2020
Anonymous
3 out of 5 stars review

Disappointed

I tried it the dream cloud at a local sit n sleep. The wife and I loved it. Felt like a cloud. Loved it. I purchased it online. I've had it for 3 months now. Hoping it gets softer. So far it's way too firm. I sleep on my side and I wake up with bad shoulder pain. I want the display from sit n sleep.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello James! We are so sorry to hear you're not loving your mattress. We greatly value customer feedback and we want to help. If you still have concerns, please send us a message! We can be reached by email at support@dreamcloudsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Oct 18, 2019
Anonymous
1 out of 5 stars review

Purchase this mattress because of

Purchase this mattress because of the 365 sleep guarantee. I have had it about 2 months and it makes my back hurt. I reached out to Dream Cloud to return it and the requested some information. I sent them the information and haven’t heard from them since!

Review from DreamCloud Sleep
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May 13, 2019
Anonymous
4 out of 5 stars review

Dream cloud mattress

I have been sleeping on the dream cloud mattress for a few weeks now and it has been great. No more back pain when I awake in morning. My only issue are the groves atop the mattress which are quite noticeable other than that I think it is a great buy

Review from DreamCloud Sleep
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