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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 381-390 of 1,456 reviews
Aug 8, 2019
Anonymous
1 out of 5 stars
1 out of 5 stars review

DreamCloud Mattress

I wish I could give this mattress a good review, but sadly I can’t wait to send it back. It is very uncomfortable. I have woken up with a sore back every night since purchasing. It doesn’t support my lower back since the buttons make large divots. My husband and I are average size people. 6’ 190lbs for him; 5’7” 145 for me. I’m counting on an easy and quick return since that’s what your company has promised in your ads.

Review from DreamCloud Sleep
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Nov 26, 2019
Anonymous
5 out of 5 stars
5 out of 5 stars review

Like sleeping on a cloud!

I thoroughly researched a few brands (Casper, Purple and Leesa) before settling on Dreamcloud. It was the perfect choice. It arrived as scheduled in a bag. My husband and I were able to carry it upstairs, no problem. The mattress was easy to unpack and in a day or two, it had expanded to full size. It’s SO comfortable. I did notice the odor they mentioned seemed to stick around a little longer but it dissipated within a week. I paired this mattress with the Dreamstories comforter and it’s like heaven...so much so that I find myself napping and sleeping in the guest bedroom. I highly recommend this brand. It doesn’t disappoint.

Review from DreamCloud Sleep
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Jul 1, 2019
Anonymous
5 out of 5 stars
5 out of 5 stars review

So far...

We've slept on our new mattress 4 nights and so far neither of us has awakened with back pain. I am a side sleeper and my hips don't hurt either. The mattress was easily unpacked in the morning and reached full size by evening. Some mentioned a smell but it didn't seem strong enough to bother me. The top is luxurious and I hated to put a mattress protector over it, but I can still feel the texture. I am naturally a skeptic as my husband and i have opposite taste in beds, but so far, we are both pleased.

Review from DreamCloud Sleep
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Apr 22, 2019
Anonymous
4 out of 5 stars
4 out of 5 stars review

dream cloud review

I have had my mattress for a week now and I love it. My only comment is: one person can not open and set up the mattress (queen size) on their own!. I did ask for installation but it was not available here. It was a nightmare getting it into the house, out of the shipping cover and then out of the bag. You do need to warn buyers that at least this size requires two people. Fortunately there were a couple gardening guys working at the townhouse complex and I flagged them down to help me.

Review from DreamCloud Sleep
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Nov 17, 2020
Lilly
3 out of 5 stars
3 out of 5 stars review

Unsure

I’m on week 2 sleeping on mine and my husband likes it but I think it’s a little to firm for myself. I’m 106lbs and I’m thinking it’s for heavier folks. I am 62 have rheumatoid arthritis I wake up all night long because my shoulder and neck hurt. I’m going to give it their 30 days and see what happens.

Review from DreamCloud Sleep
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Jul 7, 2019
Anonymous
3 out of 5 stars
3 out of 5 stars review

Stiff and heavy

It was amazing to see the bed spring to full-size. It is huge and a thick mattress so my anticipation after reading all the amazing reviews was high. Unfortunately I find the bed extremely hard and not very comfortable at all! When my husband sleeps next to me I am forced to roll towards him as his weight (6’2” and 230 lbs) creates a divot. It is almost painful to sleep on your side because the mattress has little give if you are not heavy. I’m 5’6” and 117 lbs). I’m hoping the bed will get softer over time but not confident about this…

Review from DreamCloud Sleep
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May 21, 2021
Lynda F.
5 out of 5 stars
5 out of 5 stars review

Awesome trial period

Still adjusting to my new bed. I had a king, downsized to a queen, I can say this, I have bad lower back problems and when I lay on my stomach the mattress supports that area, even better on my back with the adjustable base, trying to get myself used to sleeping on my back:upside_down:

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
2 out of 5 stars
2 out of 5 stars review

Firmer than expected

First, it took almost 2 months for the mattress to ship. The mattress itself is disappointing. It is a lot firmer than I was expecting after reading reviews and information from various online resources. I keep hoping that I'll get used to it, but so far I have more back pain with this mattress than I had with my 15 year old innerspring mattress. Really disappointed.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

May 20, 2019
Anonymous
5 out of 5 stars
5 out of 5 stars review

Cloudtastic

Fantastic sleeping on a Cloud. From start to finish our purchase exceeded expectations. Moving from one state to another the bed was ordered while we traveled and arrived the day we arrived ready for a good nights sleep after a long trip. Cloudtastic.

Review from DreamCloud Sleep
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Nov 23, 2019
Anonymous
5 out of 5 stars
5 out of 5 stars review

LOVE

Took a few days to adjust, but OH MY.....so very comfortable for both my husband who is a back sleeper and myself who is stomach/aide sleeper. Did a TON of research before picking DreamCloud and we could not have made a more perfect choice. BUY, BUY, BUY....you will not regret it!!!!

Review from DreamCloud Sleep
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