When we ordered the DreamCloud, we read hundreds of reviews from people who were very satisfied. A lot of people said the mattress isn't too firm. But I found it to be too firm for me. I'm a 135lb women, and when I'm on this bed, I feel like the bed isn't sinking in at all, and I'm just lying on top of the bumpy pillowtop. It has only been 2 weeks, so I will keep trying for a little while, but definitely considering returning it.

I was apprehensive about purchasing a mattress online, but this bed is the truth. It really is around a 6.5 (which scared me at first because I normally go for a softer firmness), but it's the perfect mix of soft and firm. I'm very pleased with my purchase and would definitely recommend to others.

We have only had our mattress for a couple of weeks now. The mattress is made well but it’s not as soft and plush as I thought from the description. I understand it will take some time for our bodies to adjust to the new mattress, so we will re-review in a few months.

My wife and I were greatly looking forward to receiving our dreamcloud mattress. After spending countless hours doing research online we decided on a dreamcloud. Unfortunately we are finding this mattress much much firmer than we expected it to be. I’m a large guy at 6’4 235 lbs and I still feel like I am barely sinking into this thing. We are going to give it a few more weeks to see if it softens up but as of right now we plan on returning it.

I agonized for months over what mattress to buy, spending far too much time at local stores spending moments on far too many mattresses, not really having a clue what it would be like to own and rely on this very expensive purchase every single night, and no real recourse if my selection was wrong. I was introduced to dreamcloud by a friend and long time owner of one. Hesitating because it was far below the price point at all the stores I had been to and the apprehension of not being able to try before you buy. To say I waited to long, spend to much time researching, all while not sleeping well and waking up daily aches and pains, would be a gross understatement. Since purchasing and setting up, the wife and I have slept better, wake up more refreshed, and the back pains I was used to over the last few years have vanished. It’s “just right” in firmness, cool sleeping, and so comfortable I often find myself falling asleep faster and sleeping the whole night through. All I can really say is, I waited far too long to make this decision and dreamcloud was absolutely the perfect option I was hoping for! Thank you for giving me back my rest, thank you for keeping prices down, and thank you for the comfort in knowing you support the product so well you stand behind every night for a full year!

The bed is comfortable enough. I do like the support that I get from the innerspring coils. I received the mattress after 30 days and multiple follow up calls. They just keep pushing the shipping date back. It’s just too much of a hassle to deal with.

Can't tell yet - have had it for a little over a month or so. I don't hate it but don't love it. We bought the plush and it took way longer than it should have to arrive then its not as plush as it's claimed to be. I may be returning this. It's a little too soft but at the same time not plush if that makes sense. I'm disappointed but keep trying to give it a little longer to see if it's just us. My husband feels the same so another month or so will give the necessary time to say it's a fair assessment. Yes we are sleeping but is it a "Dream Cloud" sleep? No

I was excited about this mattress and talked my Mom into getting it back in November. I went to order one for me and they were sold out.... For months!! I checked the website 3 times a day until February. It was DEFINITELY worth the wait!! I just want to stay in bed.

Four stars as I guess I was expecting something softer. If you like memory foam you will love this mattress. If you are looking for a soft/plush mattress this is not it. I am in the process of ordering an ultra plush topper to see if that makes a difference. The bundle with sheet set, mattress protector, and pillows made this an amazing bargain!

This is obviously well made. My 4 star review rather than 5 star is the support rating. It is listed as medium form but this mattress is exceptionally firm with very little give. We are doing ok so far with the unexpected firmness but this is far from a medium firm. I looked for several months and finally chose this mattress for warranty, trial and positive reviews. We are thinking of adding a 1” topper but that makes me uncertain about the investment