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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 141-150 of 1,456 reviews
Jun 18, 2021
Kelly M.
5 out of 5 stars review

Best sleep ever so far

I have been sleeping on my DreamCloud just under a month, and I have had nothing but quality sleep. And my neck and shoulder has not bothered me upon waking. I am convinced this was the best splurge on myself, and my overall health. Try it and you will not regret it.

Review from DreamCloud Sleep
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Mar 11, 2019
Anonymous
1 out of 5 stars review

After you pay, no one answers the phone!!!

Called two days in a row to find out when my bed will be delivered. After waiting once for 45 minutes & a second time for 30 minutes it hung up on me! I got a recording saying “we have unusually high level of activity. “Do I still get my I-Pad?!?! Oh, where’s my bed?

Review from DreamCloud Sleep
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May 27, 2021
Dustin H.
2 out of 5 stars review

Good the first 2 weeks...

Honestly bed was fantastic the first 2 weeks... But now afterward I wake up experiencing some pretty harsh back pain... I find myself more or less deciding to stay up at night like with my old 200 dollar bed vs sleeping in my old bed... That being said I was willing to give it 2 stars because maybe the custom bed stand and topper the company sells makes a big difference but I am not sure... Not trying to knock it as I said it was AMAZING at first. Got some of the best sleep i've ever had... But now I just get the same old same old... But maybe I need to break it in more and work through the pain... Who knows. We shall see. Sorry for the 2 stars, but just being honest. Didn't submit photos or a video as the bed itself still looks absolutely fantastic and was partly what got me to give it the extra star,

Review from DreamCloud Sleep
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Mar 7, 2019
Anonymous
4 out of 5 stars review

slightly more firm than preferred

I've had the mattress for 1 week now. I honestly didn't sleep great the first 3 nights we had it as it's a bit more firm than I like and expected it to be. However, I have slept pretty good since then. The only other comment I have about the mattress is that I feel that the "divet's" in the mattress are pretty substantial and deep and wish that they were less noticeable. I've gotten used to them but still notice them. Overall, a pretty great mattress.

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May 21, 2021
Samantha H.
3 out of 5 stars review

Good Mattress, Service Lacking

So far this mattress is pretty good. However I was not impressed with the service of this company. My order was weeks late, I did not get very prompt communication, and when the mattress arrived the box was completely ripped apart. Hopeful that the mattress was worth all the trouble, but I don't think I'll be ordering from this company again.

Review from DreamCloud Sleep
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Apr 22, 2019
Anonymous
4 out of 5 stars review

dream cloud review

I have had my mattress for a week now and I love it. My only comment is: one person can not open and set up the mattress (queen size) on their own!. I did ask for installation but it was not available here. It was a nightmare getting it into the house, out of the shipping cover and then out of the bag. You do need to warn buyers that at least this size requires two people. Fortunately there were a couple gardening guys working at the townhouse complex and I flagged them down to help me.

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Mar 2, 2021
Richard E.
4 out of 5 stars review

Pleasantly surprised

I bought the mattress for a second home. I only get to sleep on it about one week a month. So far I like it more than my two year old mattress I spent a lot of money on. The DreamCloud is a little harder than I expected. I’d rate it a 6 or 7 for firmness. I still get a sore hip as a side sleeper, but it’s not as bad as my regular mattress.

Review from DreamCloud Sleep
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May 28, 2019
Anonymous
5 out of 5 stars review

Wonderful mattress!

I've had my DreamCloud for about 2 weeks now, and I've absolutely fallen in love with it. I was hesitant about it at first: one, because I was coming from a smaller, memory foam mattress of almost 10 years, and two, because I wasn't entirely sold on the "mattress in a box" trend and not being able to try out my mattress before purchasing. I totally have zero regrets about doing so! My DreamCloud is so comfy, and having scoliosis, I do not get major back pain after lying it in for a few hours, whether I'm sleeping or lounging (my last mattress did). It's the perfect for me, my man and my dog. Would highly recommend!

Review from DreamCloud Sleep
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Jul 14, 2019
Anonymous
2 out of 5 stars review

Not what i expected

Before i purchased this mattress i was having lower back pain..so looked at a lot and f reviews and video comparisons and decided to purchase...it was left at the front stoop, extremely heavy and hard to unpack!! After finally getting it to the bedroom and on the frame, I allowed 24 hours for the gassing process..well 5 days in the smell is still lingering and now I am having pain and stiffness in between my shoulder, lower neck area.. I might add I had help with the mattress from my 17 yr old son who is quite athletic and I Workout daily!!! Will give it a little more time..may just need to adjust to it...really hopeful my pain goes away

Review from DreamCloud Sleep
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Apr 21, 2021
Nick S.
4 out of 5 stars review

Comfortably firm

Took about 5 weeks to ship, but my wife and I have found the mattress to be very comfortable in the first few weeks of ownership. It's more firm that our old mattress, but the hybrid layers seem to be providing just the right combination of softness and support.

Review from DreamCloud Sleep
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