[This review was collected as part of a promotion.] After I was given this vacuum to try as part of the Stellar Product Testing Panel, I courageously did not vacuum for two whole days prior to using this vacuum so I could provide a truly thorough test of the Bissell Surface Sense Upright Vacuum. You're welcome. We have two dogs, a young child, and I have long hair. The amount of fur, hair, and general debris we generate daily is astounding. We also have a mixture of surfaces in our home: carpet, wood, and rugs abound, with abrupt transitions from one to another. This vacuum's SurfaceSense™ Technology detected a change in our flooring seamlessly, transitioning the beater bar from wood to carpet to wood to rug without me needing to pause at all other than a quick adjustment to the suction control switch when on bare wood. The only thing it had trouble with "sensing" were our in-floor vents--it seemed to think they were a rug. I still have zero tangles on my brush head after multiple uses, and the SmartSeal Allergen System seems as though it will keep pet dander to a minimum. The LED crevice tool works very well to spotlight all those corner/tight areas I normally miss and the two pet tools worked very well, too. The two things I did not like about this vacuum is the cord retainer at the back/bottom of the handle and the suction power with the extension wand. The cord retaining clip doesn't actually retain the cord at all; I really wish they could have included a hinged clip like a carabiner has to actually keep the cord up and out of the way. Also, without a tool attached, the extension wand had less suction power than might be optimal; as I normally only use it to capture errant fur-tumbleweeds, this isn't a dealbreaker, but it's something I wish could be stronger. Overall I'm pleased and surprised by how handy the SurfaceSense™ Technology really is--it worked even better than I hoped and allowed me to fly through one of my least-favorite chores.

[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for sending me the BISSELL Surface Sense Upright Vacuum to test. This vacuum has been a dream come true for our home as we have a variety of floor surfaces ranging from wood and area rugs, to carpet and vinyl. The Surface Sense technology is awesome in that in senses the type of flooring and adjusts the brush rolls accordingly to match the floor type. There is an adjustment knob on the handle for plush carpet verse low carpet but I tend to keep this on low carpet and bare floor setting all the time as that is what works best in my home. The light on the vacuum is very convenient to help me ensure all areas are thoroughly clean because with pets and toddlers I want to make sure I get everything on the first swipe to keep the floors clean for little hands and feet. The vacuum is very easy to maneuver around furniture and chairs and adjusts smoothly without any clunky abrupt movements required. The tangle free brush roll is one of my favorite features of this vacuum, with my daughter and my long hair I always seem to have to clean the brush roll with previous vacuums I have owned but I have not had to clean it as of yet with this model. I also love the crevice attachment with the light for cleaning my children's high chairs and other tight fitting areas. After using this vacuum for about a month I would say that the cord is very stiff. I assume with time it will continue to loosen a bit but it has been very rigid and a bit hard to coil up between uses. Overall, this Surface Sense Upright Vacuum has been great for my home with the automatically adjusting surface feature and the suction has proven strong for a home with pets and toddler messes abound.

[This review was collected as part of a promotion.] I received the Surface Sense Upright Vacuum from the Stellar Product Testing Panel. This vacuum arrived just a couple of weeks after we had purchased a new vacuum for our home. All I can say is we should've held off on that other vacuum purchase. Both myself and my husband prefer this one! The vacuum was great at cleaning our tile, hardwoods and carpets. We have center floor rugs as well as carpeted stairs and the vacuum maneuvered around everything great! It tackles our dog and cat hair situation great as well. I personally love the light feature as I took the vacuum out to the car to test it out. Overall it is pretty lightweight, the attachments are fool proof, and the clean out process is simple. Great product!

[This review was collected as part of a promotion.] I was given this vacuum to try as part of the Stellar Product Testing Panel. First, these were the things I liked about the vacuum: 1. Easy to maneuver. I have a lot of kids stuff in my home that I am constantly moving around. The vaccum was easy to manuver around those things. Or I could pick up item in one hand and push the vacuum with the other. 2. Visibility. The LED light made it easy to see areas that needed extra attention and that I missed. And it was easy to switch between my carpeted and hardwood surfaces. 3. Easy to empty canister. There was minimal ick factor when emptying the canister. 4. The extra long chord. Probably the one thing that disappointed me was the Pet Turboeraser didn't work the way I would have liked. I have two cats, a Persian mix and tabby. They both have their favorite spots to lay on and those spots usually need extra attention. It seemed to do fine with the short hair, but I needed to run it over the longer cat hair more times. I also tried the Turboeraser with the extension wand and directly to the hose. The directions didn't mention which one to use. I found that the tool didn't stay well on the wand. It did work better attached to the hose. Overall it worked well on my carpets, hardwood, and linoleum.

[This review was collected as part of a promotion.] Started good, then my German shepherd started to shed his winter coat. This vaccuum blows pet every where and I mean every where.

[This review was collected as part of a promotion.] I love Bissell products. My grandmother always used Bissell so it runs in the family and I see why. They have the best products.

[This review was collected as part of a promotion.] Excellent product! Easy to empty and easy to clean. I will definitely be purchasing more bissel products.

[This review was collected as part of a promotion.] This is the best vacuum ever. It easily goes from carpet to hard surfaces and the cat litter doesn't go flying. A must for pet owners.

[This review was collected as part of a promotion.] Low to average suction and clearly not as good at edge pick up even with something as light as pet hair

This was purchased 2 years ago. The convenience of surface sense saves your back from strain. Very high quality.