[This review was collected as part of a promotion.] The playset is perfect -- installation was reasonably priced (would have been quickly installed had the weather not rained us out 3 times - but the installer was great with communication) -- and their customer service department was very efficient. I am super happy and my kids are enjoying it alot! Just wish I'd opted more a total of 4 swings to stop the arguments... :)

We bought this 2 months ago for our boys (6&7) one of which has a slight weight problem. Since we set it up we have had a hard time getting them to come inside. My son has only lost a few pounds but has built muscle and toned up a lot. Thanks so much for getting them out from in front of t.v. and tablets! The have so much fun!!

[This review was collected as part of a promotion.] bought this for my grand childern ages from 5-12 and they absolutley love it and we do to the quality is amazing this is a very strong and extremely well made .so many activities for them to do its truly an awsome swing set would highly reccomend

[This review was collected as part of a promotion.] My kiddos love this swing set! The only downside was putting it together. Everything can only go together one specific way and you'll basically get nearly finished and realize that one of the earlier steps was off and you'll have to take it all apart and start all over! So the directions could be more clear about that. But, after it is finished...its awesome!

This swing set turned out great! It took my husband and I about 7 hours total (including uncrating, unboxing, and a run to the store for a tool & drill bit) to get it put together. I think the main things to remember during installation would be: 1. Always know where the main post is on the tower in the instructions (it has a sticker and the drilled holes are in different spots than the rest), this will keep you from having to disassemble and reconfigure. 2. Go slow and don't over tighten, especially on the monkey bar uprights, ours got a bit too tight and the beam lost its circular shape at the top and made attaching the rungs of the monkey bar a beast. 3. This set is heavy!! Make sure you have an assistant who can help with lifting and holding, it's not a one person job! Overall my kids are loving the rock walls, and the swing tower is taller than our old set so they can swing higher and that's exciting too! The slide is speedy and the lookout tower affords hours of pretend play! I'd buy it again, I'd recommend it to a friend, the value is there, 100%!

Every time I spoke to someone in customer service regarding replacement parts for my playset I ended the call thinking I was fully satisfied, however each time the order showed up it was missing parts. This is the fourth time I had to call them trying to get an anchor kit for my playset which was originally requested 3 weeks ago. I'm beginning to know why the companies name is LIFETIME, because while the customer service is great, it takes a lifetime to actually acquire all the parts you need. Hopefully this time they will get the order straight, hey look, my playset just blew down the street!

[This review was collected as part of a promotion.] I purchased a used Adventure Tower Playset between 2 - 3 years old in Florida. The playset is in great condition! There was some rust but nothing serious (bolts / screws) and it was all easily replaceable through LifeTime. Ordering the parts was very simple as I emailed LifeTime with the Unit # and part numbers (from the manual). I expect this Playset to hold value for the next five years or more and I will be able to resell it when my kids have outgrown it. Thank you!

We bought this set used from a friend, who had ordered this online. Everything was in amazing condition after two years' worth, except two bolts were missing in the move. We requested replacement bolts and had them shipped within days. AMAZING CUSTOMER SERVICE! We are so pleased!

[This review was collected as part of a promotion.] My 6 and 4 year old are loving this playset. Of course we couldn't wait for family help to assemble so my husband did the whole thing himself in the 90 degree heat. I helped hold things occasionally but it wasn't usually essential. It took about 12-15 hours I'd say and the directions are pretty good. Very sturdy even with very high swinging and adults playing, too.

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!