Some of the pieces didn't line up very well, which resulted in a lot more time needed than originally anticipated. However, note that it is finished, my kids absolutely love it.

We just had this installed this week and my kids are over the moon! I'm so excited I won't have to do any maintenance on it and look forward to many years of enjoyment.

[This review was collected as part of a promotion.] I bought this playset two weeks ago and had issues when I assembled it. Hailey took care of Us. Impressed!!

Great piece of play equipment, did take a while to assemble and the instruction book left a lot to be desired. Ended up using the videos online instead and it worked out well.

Our children are 12, 3, & 1 and we all absolutely love it. It took us about 12 hours to assemble but the instructions and videos were incredibly helpful. The quality is pretty great! Very pleased with our purchase.

I bought this a couple weeks ago, I'm a 32 year old female and put this thing together myself. Make sure to read directions and if you need help to watch their videos on YouTube, those helped me a lot.

Great for my 8 year old and 6 year old- very solid.. assembly is not easy- it takes 2 people to assemble most steps and sometimes 3... total assembly time was about 12 hours

My husband put this together with very little trouble. We purchased it for our girls Christmas gift this year. They loved it great product. Only one problem is one part broke and there is not an extra part for the bolt used for the steering wheel.

[This review was collected as part of a promotion.] Was missing a bag from the kit and customer support was quick and very helpful. Parts shipped out the next day!

We bought this in March to have it set up for our daughters' March birthdays. It came in a timely manner. Delivery was easy to arrange. We had an installer put it together for us.