The installer didn't arrive until after we had assemble the bed, but we still have to pay him for this installation. We did not get a phone call from him or any other information from him or or text. It was a waste of my money and my time lack of communication.

horribld set up. not finished installing all screws and most not fully screwed in. bed is wobbly. guy almost didnt come for job accepted for 7am a week prior and then asked if he could leave for a different job he also was running late for and come back another time. very unprofessional i had a harf time keeping my cool. he may have just gad a rough day or two. but 7 am is not a time any install should be set for because its against most city and buildings rules not to mention way to early.

I put my on bed together some person came later to my house to put my rail together no one said this I thought this was so misleading I thought its down and sent to me already together such a miscommunication $72 charged for something more simple then I thought highway robbery

My appointment keeps getting rescheduled, they want me to sleep another 2 weeks on the ground after failing to schedule delivery and assembly remotely close to eachother but at the same time bug me to write a review daily for an assembly that never happened. Its been 3 weeks inbetween delivery and assembly if they actually decide to show up instead of rescheduling the day of after i took a day of twice to be present when they were supposed to be here. Unacceptably bad customer service and downright disrespectful.

My Set-Up was "Pushed - Back" from 6:00 p.m. CST Tonight - to - 2:00 p.m. Next Wednesday. NO NOTIFICATION - Call - or - TEXT - was - Made ??? NO EXPLANATION - given ??? Attempts - to - Reply ... could - NOT - be - ACCOMPLISHED !!! Link to Angi was - BROKEN !!! Weather Forecast is for Rain on Saturday !!! NOTE: Shippers left Bed Frame - BLOCKING - My Driveway ... Out Doors %26 EXPOSED - to - the - Weather !!! This is Very Unprofessional !!! NOTE: I am a Service Connected Disabled Veteran - Wheelchair Bound.

I called Angi's List an hour and a half before 4:00 when the gentleman was supposed to be here. He told the representative that he would be late. I sat down in the lobby on my walker until 4:20. I called 5 minutes before 6:00 pm to see what had happened. Carlos, the gentleman to put my bed together, said he came by and could not reach me. Walmart is good for the most part, however, contracting with Angi's list is not a wise move at all. This is the second someone from Angi's list, has tried to pull a fast one!

The Handy bed assembly service does not pay for the bed to be put together. The assembler comes to your house, tells you there's a problem and that he is not paid to put a bed together. But while he's there talking and doing nothing you are being charged and if he's there 15 minutes you don't get your money back. It's quite a racket. Do not pay for this service! Your just giving the company money for nothing!!!!!

I’ve decided I will never pay for an assembler to come over again! I believe that if I’m expecting an order, the assembler should be available the same day or the next—not leave me waiting 3 to 4 days to set it up. That really upset me because I already had to wait for the product itself, and then I had to wait even longer for someone to put it together. No Thank you

The bedframe set-up was well organized from the purchase of the bed %26 the set-up being added on. Shortly we were contacted by Angi to assign a worker for the job. We communicated with that worker %26 confirmed the date %26 hour through the Angi App. The worker was punctual, clean, organized and efficient. Very professional.

The Angi assembly for the bed frame is ridiculous. Cancelled 30 minutes before the professional was supposed to show. And Automatically rescheduled for 3 days later. No attention to the people who scheduled their day around the appointment and were waiting.