Our installer was installing a wall mounted TV system. He arrived early and did a great job. He was very courteous and professional. He went out of his way to make sure the system was mounted correctly and was safe and secure to use. He made suggestions that were very helpful.

The service tech came as scheduled. When he first walked in I showed him the TV mount that I purchased and he assured me that I bought the right one. He was very friendly. Asked me where I wanted the TV and proceeded to do the work and my TV was on the wall. Very happy! Looks great!

I am having repeated questions/issues with the customers' assumption that I am there to provide a 'complete' installation service (Particularly Walmart jobs) including: 1. Connecting and troubleshooting ancillary devices such as DVD players, Cable Boxes, Sound Bars, Stereos, Surround Sound, and such. (Not Included). Basic reconnection of cables is assumed and not normally a problem and thus no extra charge. 2. Programming and setting up ROKU TV's which require account setup and passwords and often waiting for updates. (Not Included) 3. Programming and setup of Android TVs requiring Google Accounts and passwords. (Not Included) 4. Fire TV sticks attachment and troubleshooting requiring Amazon accounts and passwords. (Not Included) 5. Programming the various remotes particularly a 'single-remote' use scenario to program either the New TV remote or the existing Cable Remote for Power, Channel, and Volume control. (Not Included) 6. Training the customer on the usage of their new TV and remotes. (Not Included) The 'typical' customer for this service is often (and I say this with LOVE) the technically ignorant, incapable, inept, or an aged person who can't install it or does not have a competent family member to help them, so I am put in a position to provide a service that is not otherwise clearly stated and documented clearly to them upon the appointment or purchase process. These problem scenarios happen quite often and can easily triple the installation time and process. Often, they do not know their accounts and passwords to ANYTHING. The result is I am put in an uncomfortable position of either providing the service or telling the otherwise 'helpless' customer that it's an extra charge requiring we contact Dispatch and upgrade the situation. Either way, I have an unhappy customer and risk poor reviews or whatever downside. When I look up the Walmart Service page, I clearly see this: What's included with this service 1. Installation of customer-supplied TV mount 2. Mounting of TV up to 70" 3. Load testing the hardware and securing the TV That's it.

Brandon did a perfect job. He was very reliable and professional. I previously tried to mount my tv on the wall and failed, so when he came he did it quick and fast and he made sure that it will not fall off the wall. I would definitely recommend him to everyone.

I bought an television and tv mount and the tech came and within almost 20 minutes my tv was mounted neatly and secured. He was very friendly and made my experience amazing! This week later on the 26th I’m getting a treadmill assembled, I’m happy they actually have these services.

Zachary was an exceptional “handyman” who installed our wall-mounted television perfectly. He arrived on time, looked professional, was courteous, and cleaned up afterwards. He gave suggestions for other handy work, and made sure my wife and I were completely satisfied with his work and the product. A first-rate experience. I would hire him any day!

Carlos was excellent! He contact me day prior his arrivial. Talk to me about everything I need prior his arrival. He texted me in the morning, finish his job in 20 min. Checked if everything is ok and TV is working. Very goid, eficiant, prompt. Highly recomend! Thank you Handy!

Marissa did a great job. The surface I chose to mount the TV on was extremely challenging. Because we placed the TV over a fireplace that was original to my home in the historic district, there were multiple layers of masonry, wood slats, plaster and sheet rock. There were some challenges, but she followed through and the TV is extremely secure.

The technician arrived 10 minutes early and started immediately in assessing how to mount my new TV. He gave me expert advice on how to mount the TV. He even went as far as to ask me the height and position of the TV that would be comfortable for me. Making this a personal experience, because it was all about what would make me happy. I had never been treated this way ever! He did some quick measurements, based on my likes, and made only the necessary holes and then attached the mount to the wall. I watched him do this in less than 10 minutes. He even took extra care as to make sure no dust or mess was made and captured all of this on cardboard so nothing hit the floor. He then hung the TV set on, tightened screws and then showed me and my son how we could adjust the TV. I have had a TV hung a couple of times in the past, one guy made several big holes in the wall and another one cracked my TV so I was not expecting a lot. This technician let me know that there are great services out there and Walmart made it so easy to find Handy. The mounting service was paid along with the purchase of my TV. Before I left the store, I asked several employees how your service worked and when the cashier did not know, he asked a manager and several of them came over to let me know. All I needed to do was to log into the website, enter the Activation Code that was printed on my receipt and schedule a date/time appropriate for me. My TV was up 4 days after my purchase and the time allowed me to do a full 8 hours of work and then arrive home in time for the installation. I feel this is the best installation service I have ever had. Great job Walmart and Handy!!!

Cecil the individual from Handy (which I personally selected from Handy app) that mounted my TV was great! He took his time making sure the TV was mounted correctly! He was personable, had great energy and explained what he was doing so I felt more comfortable with my 65in TV being literally in his hands