jh. was very professional and easy to talk to and easy set up cleaned up after himself

He canceled, had difficulty understanding and speaking English. I want a refund. I installed it myself.

I am unable to confirm or set up an appointment for installing on the app. I would like a phone number to call PLEASE

Angi's system lists only 1 pro who accepts your job. (You'll only find pro 2 by calling Angi support.) Pro 1 doesn't get pro 2's info, so there is NO coordination between them. In my case, pro 1 called me 2 days before the project apptmt, asking for confirmation. I reached out to pro 2 but never heard back until 20 minutes prior to the job. So trying to coordinate between the pros, for their planning and for mine, was miserable. Angi's system has no solution for this. Angi support told me multiple times I had to wait to see if the pros showed up at the apptmt time 30-min after. When I asked what happens when one doesn't show, whether I could get a full refund - I got no answer, only that we could reschedule. Angi does NOT like to give full refunds. They keep telling you to wait and see what happens. If a pro doesn't show, you're left with repeating an awful process by rescheduling. (See other “retail partner” services for a much lower rating of this very same service than Sam's Club rating.) Warranty - I asked Angi support how the warranty works, e.g., how the reimbursement for a damaged TV works - they wouldn't tell me, saying “that dept” has the expertise and I'd have to wait and see. My experience with Angi support was like the experience many have with health insurance claims. They're in control and do their best to get and keep your money. That's their business model, best I can tell. Angi support will give you lots of “reassuring comfort” words to coerce you to just believe they'll take care of you. They're clearly trained to do this. I learned a lot with this terrible experience. In the end, I installed the mount myself - against my better judgment, w some help from my son… actually got a massive headache with the awkward mount lift/securing to the wall and the lift of the (86”) TV to the mount. I don't recommend doing this yourself. Regardless of Sam's Club or Angi/Handi responses to my review - the above is the ground truth experience I had with this. (Tip: if you end up where I did with pro no-shows or coordination nightmare, get Angi support to verify you can reschedule and then cancel 24hr in advance of the reschedule - to get a full refund. That seems to be the solution, maybe a “loophole”, after 72 hrs of frustration. But make sure they're getting you all your money back - I don't even know yet if my refund will be full.) Find another way. Don't use Angi. From Sam's Club or the many other retail partners.

never ended up using wall mount. but to look at it seems to look strong to do the job.

notnwh what i was looking for

This mount holds up to an 80” Tv. Easy to install and mount tv on. $49

Paid to have them come and hang it 79.00,,

Horrible! They could Not find 2 installers so still not installed

Very happy with result, punctual and friendly.