This was my first time purchasing an item with installation through Walmart. I ordered a 65” TV and a TV mount, and I added the professional mounting service to my cart at checkout. For future customers, here’s how it works since it isn’t explained very clearly: once you place your order, Walmart forwards the installation request to Angi. About two days after my purchase, I received an email from Angi with a scheduled appointment for the TV mounting. If your item hasn’t arrived yet, or if the appointment time doesn’t work for you, you can easily reschedule through the Angi app. In my case, the TV arrived on time, but I needed a different appointment window, and rescheduling was quick and simple. The installer arrived on time and did a great job mounting the TV. He made sure everything looked good and asked if I wanted any adjustments before finishing. Overall, I was very pleased with the service and would definitely use it again.

Do not order the tv mounting service with your order. I paid for it never got an appointment called twice to cancel because I mounted my own tv. When I called they said I would be refunded. A charge showed up on my account march 5th. I called again and was told I had to reach out to hello tech for the refund. Mind you the service was purchased back in February. I reached out to hello tech. I was told four to six weeks for a check in the mail. Do not get the service through Walmart. Hellotech is very shady and told me they had to let Walmart know I cancelled the service before I could get my money back. It doesn't take four to six weeks for them to take the money. All in all don't get it. I had better luck mounting it myself.

Completely inept installation services. First sent two people who drilled holes too high in the wall for television mount; they could not repair the holes. Had to assist them with correct placement of tv on wall. Called Angi to report and request fix of holes in wall. Next service person did not speak English and did not know what needed to be done. Angi attempted to schedule a third service call. I declined. Returning television and mount. Never again!

Do not request installation. I mistakenly pressed a box then immediately rechecked to take the check mark removed, and instead of cancelling as I requested, prior to any appointment made they DOUBLED a the charge and then, as soon as I reached out to let them know, they automatically scheduled an appointment on their own. It has been a horrific deal with Angie’s . They keep wanting to charge me, and it’s a scam because they are trying to charge for services cancelled during my Walmart purchase. Beware!

Scheduled appointment without consulting us or knowledge of our schedule. Angi's list has no provider in our area yet scheduled an appointment time. Wall mount has not arrived, yet an appointment is scheduled. Was very difficult to contact Angi's list. I would cancel and ask for a refund but cannot find a way to do so on Walmart's website. We will never buy again.

Technician came saw the tv said it was damaged and left no paper work and said Angie will not rescheduled that Walmart . Walmart said ( non refundable service) you (Angie ) will contact me!! So can we please just reschedule, I already have the new tv. Finalize the job you were supposed to do and everything will be fine. Thanks and happy holidays

The installation was excellent Scott did a wonderful job. The only problem with it is I didn't even know he was coming. luckily I was home and everything went smoothly. He was quick efficient very quiet barely knew He was even there. I would definitely order installation when buying a TV at Walmart because if you have it installed by somebody else like the Geek squad it's much more expensive I know from experience. you'd be so lucky if you got Scott!

This is not Angie's fault. The people that sent the wall mount sent the wrong one. It did not fit the television side the man that came to put the installation and said he would return when I got the right part now I have the right part I can't get a hold of sigh, so who knows what can be done this time of year suicidal allergic most common side effec this is not Angie’s fault. The people that sent the wall mount sent the wrong one. It did not fit the television side the man that came to put the installation and said he would return when I got the right part now I have the right part I can’t get a hold of sigh, so who knows what can be done ? Does any body read these?

The guy came in he was very polite he found my address with no problem he was in and out very quick I'm very highly appreciative and I would definitely order this service again but not through Walmart because Walmart customer service reps canceled my order and I did not request my order to be canceled I had problems reordering the service but thank God there was a customer service rep at Walmart who did help me out to reschedule my service the service was awesome five stars 10 toes down

Have not received any response from Angi in regards to booking. I’ve made several attempts to contact them but no one is helpful. I would recommend finding someone to do your mount installation versus purchasing the product through Walmart. It’s the principle that matters.