The mounting service is not done by Walmart employees. It is contracted out to Angi (Angi's List). I requested and paid for two pros through Angi, but only one pro was sent. The pro that came was not professional, nor did he look it with his tank top and yellow basketball shorts that hung low off of his behind so I could see his charcoal colored underwear. After he finished I gave him a He told me since they didn't send a second pro, I could just give him the $50 and he griped the whole time about how little he gets paid to do these jobs. He left the face plate of the mount off. I discovered that as I was cleaning up the bed he made. He picked up the plastic from the boxes but left the drywall that fell on my mantle from the holes he drilled. After he finished, I gave him a $20 tip which he gave a disgusted look to, didn't say "thank you" and left. I noticed my tape measure was missing so I called him and he brought it back. Overall, the tv is mounted but I was very disappointed with the pro Angi sent. And I pray that no issues arise from the installation he performed.

the man was over 1 and a half hrs late supposed to be there @10am arrived @11:39 was there for 25 minutes or so i was not there my fiancee was i recieveda text saying ths is Angie your technician is ask for 2 more hours to be able to finish the job do i approve yes or no so of course i called my house they said i guess so i approved it for another 40.63 plus the 85.00 i already paid... okay then as soon as I said yes in just a couple minutes I get a text from home he's done and gone already. so he arrived at11:39 done the job got an additional 41.00 out of me and was gone by12:20 pretty much a rip off I'd say

This is scam, they took my money i was never able to log into their app. i got 4 text message's confirming the technician was coming at 6:30 pm and this person never showed up , of course is non refundable and getting someone to answer the phone is impossible. i spent 2 hrs on hold this morning to confirm that they were still coming even though i couldn't log into their app because my order was place through walmart and the person on the phone assured me they were coming and that the reason why I couldn't see it on the app was because they don't have that feature yet. Im still on hold to let them know that nobody showed up and they just keep transferring me . This is horrible and such a waste of time will never book anything through walmart again . Hope the $80 was worth it 😡

I still don't have the TV installed. I have not been able to get in touch with Angie to make sure they are going to send two people to install my 75 inch TV. I have tried their app. I have tried calling. I have tried sending email response. I cannot reach Angie.

I'm giving the guy that installed our TV wall mount 5 stars ⭐️ his name is "Todd" he was very nice, professional and he is also very knowledgeable. He was patient and helpful, explained everything to us about why the tv shouldn't be too high or too low among other things that was also helpful to us. Now to "Angi" company... when you buy the installation it says that someone will get in contact with you through email or phone number (can't remember which one) they never did! (I had to call them 4 days later bc no one did) You have to call Walmart or Angi directly and make the appointment with them if not they will do an appointment for you without you even knowing (that's what happened to me) thank god on the day they scheduled, i was available. Other thing is, they're probably not gonna arrive on time, I waited an hour for the appointment, but "Todd" was nice enough to called and let me know he was running a little behind, after that everything went fast. They are probably not a bad company but I think they could do better organizing, scheduling and getting in contact with the customers that buys this kind of installation. Other than that I recommend this!

The service man we were assigned was very unprofessional and kept flirting with me in front of my family the entire time he was there. It was really uncomfortable. Also struggled to put up the TV mount and kept drilling even though I told him it was okay to stop since there was brick behind the wall I did not know about. He lingered in our house longer than he had to trying to hold a conversation, even as I made multiple gestures for him to go. Super relieved when he finally left and was on edge the next couple of days since he knew our address. Angie hires individual contractors so please be aware ahead of time, you don't know what kind of person may be entering your home..

The tech called to ask if he could come early, and he arrived right on time as discussed. He took the care to take off his shoes before entering my home and quickly and efficiently installed my new TV. He also ensure everything was working perfectly before leaving.

Worst service ever, still waiting for mounting after almost a month. I paid specifically for 2 people's work as the TV size is 65 inch and I cannot help because of back issues. Four times someone came and went back again stating they cannot do it alone but I paid for 2 people. They send only 1 person and want us to help with the mounting even though the payment is done for 2.

Guy picked up my 70" TV by himself.. I asked if he needed help and he said no. Easy installation. I was so happy until he turned on the TV. Only had the TV for 3 days and I'm assuming when he picked it up from the top, he put too much pressure because now the TV has lines... so, so upsetting.

Installation looks great!