Your honest feedback is much appreciated. Thank you for pointing out the excellent quality of your LG TV. We're sorry to learn that your TV broke and that you are disappointed with our products. If there's anything we can do to serve you, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. -Cazz

Hi CarsoncJ. We appreciate your feedback and question on this one. We would like an opportunity to look closer at this one. These issues could be ISP related. But, we want to get a closer look. To reach us further reach out to us on our socials @LGUSSUPPORT. - T

Hi, thank you taking time to leave your 4 star review! We appreciate you taking the time to highlight the features of this TV. Regarding your issue, please contact us via one of the following ways so that we can assist you: https://www.lg.com/us/support/contact. Additionally, we're available on social media- Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to send us a direct message on Twitter or a private message on Facebook! We'd be happy to look into the issue you're experiencing!

Happy gaming! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha