Hey how are you. Thank you for sharing the love with our LG TV. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.

Thank you for bringing this to our attention, and we are sorry to hear that you weren't provided an owner's manual for your LG Smart TV! Your review matters to us, and we genuinely value your input. It does not go unnoticed. Check out our LG Support page, where you can see the owner's manual: https://www.lg.com/us/support/product/lg-65UQ8000AUB.AUS. If you could reach out to our LG Social Support team on Facebook or Twitter at @LGUSSupport, we can look into finding a solution on how to use your remote! We are here to help you! ~Rita

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha