#LifesGood when your TV diverts attention due to its mesmerizing life-like AI enhanced picture quality! We love the style of your setup! Should you need support, don't hesitate to reach out to us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris

Thank you for your recently submitted review and we at LG UK are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. I have asked one of the team to contact you via email to discuss your query, alternatively in the meantime you can reach them on 0344 847 5454 or through email or webchat via our website at https://www.lg.com/uk/support Regards

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Hey Jamie, that's not what we like to hear! We appreciate your feedback and will take it into account when we innovate. In the meantime, the remote you will need is MR22GN and can be found here: http://spr.ly/6425RKRBF ~TammyJo