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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 321-330 of 1,817 reviews
Oct 20, 2023
Reviewer name: BMH69
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding Product with Top Notch Features

[This review was collected as part of a promotion.] We bought the television as an additional television for our lanai mainly to view sports. The television price, features and picture quality are outstanding. This was our first purchase of a LG product and we will purchase more in the future.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Feb 25, 2023
Reviewer name: Ceilb13
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

As people get older things get more complicated I

[This review was collected as part of a promotion.] I set the tv up had to call a couple of times for help now I am trying to teach my 87 yr old mother how to use it you need a magnifying glass to even look at the instructions very very frustrating I am not a mad scientist but I try

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

Hi, there! Thanks for reaching out and sharing your insights with us. If you are having difficulties navigating or controlling your LG 55-inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22 with ThinQ AI TV, model 55UQ8000AUB. You can use these links for information and FAQs: https://www.lg.com/us/support/help-library?search=55UQ8000AUB There is also a Voice Recognition option where you can control your TV by giving out commands. Here's a link for your preference: https://www.lg.com/us/support/help-library/connecting-lg-to-google-assistant-amazon-alexa-lg-smartthinq-CT32003207-20150783600366 and https://www.lg.com/us/support/help-library/lg-tv-thinq-features-and-settings-CT10000018-20152601841487 By activating voice assistance, you can now control your TV hands-free! Here's a visual representation of how it works: https://www.youtube.com/watch?v=B5LEXHMeb0o If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Jan 9, 2023
Reviewer name: cjksf
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice screen and features, webOS detracts

The screen and general features are very nice on this unit, especially at this price point. However, my issues with this model are with the software. The unit worked fine for 3 weeks and suddenly Wifi connectivity is basically unusable. I've had two unit behave exactly the same so I suspect a software update to be the cause. Also, the "Trending Now" feature of webOS is basically a stream of advertising that dominates the home screen. This feature needs to be removed or disabled.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

We appreciate the time you took to share your feedback, and we’ve read from your feedback that you were having trouble with your LG TV, so we’d like to help make it right. We would be delighted to investigate this matter on a platform that allows us to have a back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport and include your product's model number and your contact information, or you can reach us at our customer service line at (800) 243-0000. ^Danee

Nov 24, 2022
Reviewer name: Liv room
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

You never know what it is till you experience it

[This review was collected as part of a promotion.] I am impressed with the picture and the sound - been along time since we have bought a tv - our old one could look like a black and white compared to this one. The only question will be the integration of our receiver - having a little bit of problem connecting the sound to the system - going to get a toslink and that should do it. Works great the remote takes some learning curve - but what doesn't ?

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Nov 3, 2023
Reviewer name: dc46
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Needs to give more set-up help/instructions

There are virtually no instructions even online. Would be nice to be able to download a pdf of the users manual (if there is one). While the TV is running I'm sure I missed some important options and the remote doesn't do much so I have to use two ... the LG one and my DishTV one ... ARG!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Customer Care

We appreciate your feedback regarding the setup instructions for the LG TV (43UQ8000AUB), and we apologize for any inconvenience you may have experienced during the setup. We understand the importance of having clear and comprehensive instructions for a smooth setup process, and agree that having a downloadable PDF of the user manual would be helpful for easy reference. You can download the owner's manual for your TV from the following link: http://spr.ly/6427uU2a5 If you would like to consider starting over with the setup process, please send us a private message on Facebook or Twitter through @LGUSSupport. We would be pleased to assist you throughout the process to ensure that your Magic Remote Control is fully integrated with the TV, eliminating the need for a separate remote.

Oct 12, 2022
Reviewer name: Gigi1484
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV and set up is easy

[This review was collected as part of a promotion.] I bought this LG TV a few months ago. It was the easiest TV to set up. The color and setting were spot on. I was even impressed with the quality of the TV built in speakers sound. I use a sound bar set, but I had to try the TV out without the sound bar and sub woofer hooked. The only draw back is the Magic remote. I wish it was more like a computer mouse. Luckily our past 2 TV's and sound bars were all LG and the old remotes automatically paired with the new TV. So I have extra remotes when I misplace one.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Dec 14, 2022
Reviewer name: Tabwas
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV for a great price!

[This review was collected as part of a promotion.] Not bad for the price, the magic remote works well enough. Picture is very crisp and clear in the dark, not so much when you have light shining in front or behind it. Which is expected with an UHD LED. Magic remote is nice, the voice to text feature isn't what I thought it was as I was hoping it was more like the Roku version. When you hit the voice button it searches all platforms on the TV instead of just typing out what you say. I guess you can use the LG app to get around that but still. Overall, totally happy with the TV considering what I paid for it. Steaming credit is also a nice bonus. Still waiting to receive it though.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Nov 22, 2022
Reviewer name: Joanne1965
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing features

[This review was collected as part of a promotion.] I've had my tv not even a month yet and I totally Love it. Omg it's like being in my own movie theater. It's not just about the size of my tv , the picture color is amazing and all the features on it like LG channels the web os and more . And to boot Lg's no matter if it's a tv or one of there other products are high quality. Just Love it

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Apr 6, 2023
Reviewer name: BobOhioCIN
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

LG 55 Inch LED

[This review was collected as part of a promotion.] I bought the LG Smart TV as a replacement for an older one that I had which quit working. I mounted to the wall which I found fairly easy; however I did have to modify the bracket a bit to match the back of the TV mostly related to the screws used to attach TV to the bracket. Not a big deal breaker. What was disappointing was the support of Direct TV, which happens to be the main source of streaming service for me. Sure you can purchase yet another device (Roku), which I did but the whole idea of a Smart TV is to not have to buy external devices. So that was disappointing for sure. The magic remote I found to be somewhat difficult to program and in fact I still can't get it to operate the Roku external device plugged into HDMI1 port. I have to use the remote that came with the Roku device. Picture quality seems to be very good.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Mar 9, 2023
Reviewer name: Chinadoll6
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Seems great so far!

[This review was collected as part of a promotion.] Great so far. Not a huge fan of the scrolling button on the remote. I've also already quite a few updates (4) and only had for 3 weeks. I still haven't gotten my free streaming service credit….noticed it said can take up to 30 days to get the code! The refresh is s bit slower than my last tv when moving between apps.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly