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LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB

LG Customer Experience team

It sucks and I will NEVER buy another LG TV - Ever!!  The repairman sent to "try" and fix it used his "magic remote" to no avail.  And I have heard NOTHING from LG after his repair DID NOT fix the issues.  New day - same issues.  Not a happy camper!!

LG TV is worthless

lg.com

I bought the LG 65-inch TV to replace a 13 year old TV that finally stopped working.   This is my 3rd LG "smart" television with LG's WebOS operating system.  As with my other LG TV's, the picture and sound quality are excellent.   As with other lower priced models, this TV is equipped with only 2 HDMI connectors whereas more full featured models have 3 or more HDMI's and a host of analog jacks.   With this model, I had concerns that its two HDMI connections were not enough.  Since the WebOS system does not support the Spectrum app, and one other app that I regularly use, I have to use a Roku box plugged into one of the HDMI ports to give me access to these channels.   That leaves one other HDMI for my DVD player and Sound Bar.   Fortunately, the Sound Bar connects with an optical cable to the LG TV.   But with this setup, I was initially not able to control the volume with the LG remote.  I contacted a very helpful person with LG support who guided me through some obscure setup screens that allowed the Sound Bar to synchronize with the LG TV and, voila, I am now able to control the sound bar with the LG remote.  It also controls the Roku box.  My setup now works perfectly with only 2 HDMI's and the optical audio connection.

This is my first LG TV with the "Magic Remote" control.   It differs from the other LG models in that the remote is physically larger, fitting more comfortably in my hand.  It also connects to the TV without the typical infra-red beam, so it really doesn't matter if I'm pointing the remote at the TV or not.   But shake the remote a couple of times and magically, a cursor appears on the TV screen, and you can point and click much like using a computer or video game.   I suspect that some will like this feature, but it's really overkill for my needs.  I do like the remote, especially now that it handles my TV, Sound Bar, and Roku box.  The onscreen cursor is nice, but doesn't work in some apps. 

The ThinQ interface is designed for a houseful of LG smart appliances.   I mainly use it for casting my phone to the TV screen to view photos and videos.   Its slide show capability is limited but very convenient when friends visit.  I would like to see more improvement in this area.

Great basic TV with some magic extras

Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB